I get this all the time. It's very common with my customers. I probably have 
(ok, I just checked) 83 VPN definitions in my network properties.

I run a Win7 VM so that when it becomes a PITA, I can run the VPNs from the VM.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Sam Cayze [mailto:sca...@gmail.com]
Sent: Monday, February 13, 2012 9:33 AM
To: NT System Admin Issues
Subject: Client requiring a VPN Connection to their network... Um?

Concerned about this, not sure how to proceed, and this is a first for me.

A long time customer has suddenly required that we access their B2B portal via 
installing their VPN software, essentially connecting to their network in order 
to access the portal. (We in the past, and going forward, we utilize heavily).

My concerns:
They gave us 1 day notice.  (Hardly, more like 12 hours).  They emailed us 
Sunday and expected that I have the vpn clients installed on all PCs by the AM.
I have no idea of their security on the tunnel, and what lies on their network 
that could seep onto our machines.
Their tunnelling policy is not to my liking... It hijacks all our connections, 
so that our users would not be able to print, access email, file servers, our 
gateway, etc.  (Which might be safer... the networks essentially can't talk to 
each other.) So there would be no way our users could get anything done with 
the connection active.
By their short notice and poor planning, the poor documentation, and the badly 
configured installer they gave us, I just don't have much trust in the system 
and their security practices.

I know this must happen elsewhere with B2B stuff, is there a model I should be 
following?  Questions I should be asking?  Agreements and security policies to 
be signed?  I would sure think so.

In the mean time, I'm going to set up a dumb-kiosk on an isolated network with 
the VPN software so my users can at least walk up to it and access what they 
need so our projects keep moving.  I'm going to try and address my concerns 
with them, but from what I hear, their IT dept is quite hard to work with, if 
you can even get anyone to help.  (It's a very large company).

Any thoughts and suggestions would be highly appreciated.  TIA.

Sam




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