Users having the issue are both internal and external. The farm settings for the web interface are correct; applications enumerate properly and apps published to other servers in the farm launch without issue. We do have a services site, and it exhibits the same behavior with the apps on the problem servers.
DAMIEN SOLODOW Systems Engineer 317.447.6033 (office) 317.447.6014 (fax) HARRISON COLLEGE From: James Rankin [mailto:kz2...@googlemail.com] Sent: Tuesday, February 28, 2012 4:18 PM To: NT System Admin Issues Subject: Re: Citrix published app launch issue Are your users hitting the problem launching it from the Web Interface internally or externally? What are the farm settings for the Web Interface, are they correct? Can they launch the same app through the Services Site on the Web Interface (if you have one, you know, what used to be the PNAgent URL) and does it throw the same error? On 28 February 2012 21:06, Damien Solodow <damien.solo...@harrison.edu<mailto:damien.solo...@harrison.edu>> wrote: Help me NTSYSADMIN, you're my only hope! ;) This has me pulling my hair out and I wanted to see if I can get a fresh view. Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1. Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5 (only 4 of the 2003 ones left). There is an application (of course something important) that is published on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that application via the web interface, it sits through the timeout period for hitting the service brokers and then throws the error "error connecting to resource". The application can be run without issue via a legacy ICA file that points to the application. The servers XenApp5Srv1-6 only host this problematic app; no others. If I create a new test app (like Notepad) and publish it to those servers the same behavior occurs. If I then take that test application and point it instead to TestXenApp1, it launches and runs without issue. All of these servers have the XML service running on port 80, and IIS is not installed. 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