Thanks Ken I'll give it a whirl...

 

From: Ken Cornetet [mailto:ken.corne...@kimball.com] 
Sent: 30 March 2012 14:35
To: NT System Admin Issues
Subject: RE: Outlook 2010 and Citrix Presentation Server 4

 

This is a shot in the dark, but try disabling all the non-Microsoft
Outlook add-ins and see if the problem goes away. I had a very stubborn
Outlook hang issue that turned out to be the SAP calendar add-in.

 

Ken Cornetet 812.482.8499

To err is human - to moo, bovine.

 

From: Mark Robinson [mailto:mark.robin...@cips.org] 
Sent: Friday, March 30, 2012 6:56 AM
To: NT System Admin Issues
Subject: Outlook 2010 and Citrix Presentation Server 4

 

Hi all,

 

I wonder if someone can help please. We upgraded our Citrix servers to
Outlook 2010 a few months ago without issue.  However lately we have
been experiencing hanging and latency with Outlook and Outlook only -
all of the other office apps and other apps work fine.

 

The servers are a decent spec and under-utilised, and we only have
around 20 users maximum logged on to Citrix at any one time, and Outlook
via RDP works fine.  I created a test farm and have been increasing the
number of users I invite to test and we are again experiencing latency
once again - new server, new farm but still PS4 and Outlook 2010.

 

I have trawled the forums for advice and although there is talk of an
issue with Outlook 2010 and Xenapp and a hotfix for Outlook 2007, there
does not appear to be anything concerning PS4.  

 

Upgrading to XenApp would be my next step but budget for this year will
not allow it.  Has anyone come across and resolved this issue before?

 

Many thanks,

Mark

 

 

Mark Robinson  

ICT Manager

T +44 (0)1780 761526  * W www.cips.org <http://www.cips.org/>  

CIPS, Easton House, Easton on the Hill, Stamford, Lincolnshire, PE9 3NZ,
United Kingdom

 

 

 

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