I'll second some of the sentiments regarding background of the folks you expect to be operating the system. I'll also add the value of the data and how stringent your requirements are as factors.
We migrated to CommVault from NetBackup. The policy based backup was something not completely unfamiliar, so we could have probably figured it out without training. However, we were also planning in implementing some de-dupe and D2D options, as well as looking to delegate some restore capability to other teams. We also serve a government customer with some regulation requirements (HIPAA, etc...) that may require encryption as well as specific retention policies for volatile data. Thus, to cover our bases, we opted for a combination of on-site professional services as well as some training. Data storage is not a place I care to say "whoops" as a result of uneducated administration staff for. -sc > -----Original Message----- > From: Terry Dickson [mailto:te...@treasurer.state.ks.us] > Sent: Wednesday, April 25, 2012 10:29 AM > To: NT System Admin Issues > Subject: Commvault Training > > OK we are looking at Commvault, it is recommended by our storage vendor. > We have outgrown the capabilities of our current backup software and need > something new. In our quote for Commvault the vendor quotes and > STRONGLY encourages us to purchase 3 full days of training. Does anyone > have suggestions as to why 3 full days of training would be necessary for > Commvault? > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt- > software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin