Funny I just deleted the UPM folder for that user and it works. Any suggestions on alternative tools?
>>> James Rankin <kz2...@googlemail.com> 9/17/2012 9:52 AM >>> Get rid of the user profile or rename it first, see if that clears it up. You might want to invest in a better tool for profile management :-) On 17 September 2012 14:46, Tom Miller <tmil...@hnncsb.org> wrote: For you XenApp folks... I have a XenApp 6.5 farm that has issues with MS Word 2010. For some reason, for many users, it keeps prompting them with "Word failed to start correctly last time...do you want to start word in safe mode?" Of course they can't start Word in safe mode, this being Terminal Server/XenApp. Any solutions or suggestions for this issue? This if Office 2010 Standard and the other Office apps run fine. I use UPM to manage user profiles on a remote share, should that matter. Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. 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