On Sun, Feb 3, 2013 at 5:30 PM, Brian Desmond <br...@briandesmond.com> wrote: > How does the cost of this compare to simply putting the actual server > under a warranty with Dell that has an SLA on parts? You can get 4 hour > turnaround 24x7 if you ask. At $25/mo, that’s $300 a year, IIRC a 3 year > warranty for this type of turnaround is in the $1000-$1500 range, so, you’re > looking at $900 versus whatever for the actual guarantee. If I was the > customer I’d simply pay Dell.
That's certainly a viable option -- indeed, it's the one I opt for -- but there are scenarios where having another box available could be handy. I've been on the short end of a situation where Dell was easter-egging everything in a vain attempt to fix a software problem with new hardware, and even with a <30 minute response (we were practically within walking distance of their depot) it got old quick. Non-warranty damage also comes to find. Say, a pipe bursts on the floor above. So I can see the appeal of spare hardware. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
