Not that this excuses failure, but starting from a pragmatic PoV that failure (of some kind) is inevitable allows the org to build the systems to manage and resolve incidents in a better way, than one that focuses on elimination of all major errors.
Cheers Ken -----Original Message----- From: Ken Schaefer [mailto:k...@adopenstatic.com] Sent: Monday, 25 February 2013 9:23 AM To: NT System Admin Issues Subject: RE: MS Azure cloud evaporates In large orgs, it will be impossible (at least in the near future) to avoid all issues like this. There's simply too much that isn't automated, or where the full set of rules aren't loaded into your automation tool, or the tasks are divided between too many people. Large orgs have SEV1s every day, and it's not always because of negligence - there's simply too many interdependencies that are unknown. For kicks, who here knows that installing AD creates a self-signed cert that's the default EFS recovery agent for machine based EFS? And it expires after three years? Stuff like this just happens in the background and can break things, simply because the PKI team doesn't know about the cert (not issued by the CAs), the AD team doesn't manage encryption, and which ever app team decided to use machine based EFS didn't think to sorry about recovery agents. And this is just a technical problem - when you start to throw finance and HR and other areas into the mix, things will always fall through the gaps. Cheers Ken -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Monday, 25 February 2013 3:13 AM To: NT System Admin Issues Subject: Re: MS Azure cloud evaporates On Sun, Feb 24, 2013 at 4:47 AM, <sep...@gmail.com> wrote: > Things happen. I imagine meetings are happening and discussions on > how to root this out again are occurring. Sure. But when the same sort of things keep happening, it stops being an accident and becomes negligence. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin