sounds awfully like you have an IOS 6 device in the house thats hammering
Exchange. I'd run the activesync ps script & resort by # of hits to
Exchange & upgrade those baddies to at least 6.1 or disable EAS for those
users to provide relief temporarily until you can perform the device
upgrade. We had the SAME exact issue & this was MSFT's reco. Whats the RU
on Exchange ?


On Fri, Apr 5, 2013 at 6:36 AM, Sobey, Richard A <r.so...@imperial.ac.uk>wrote:

>  Oh, wonderful, thanks.****
>
> ** **
>
> I tried windbg, but yes, the output is a bit mystifying and I’m not sure
> what I’m looking for.****
>
> ** **
>
> Thanks Ken****
>
> ** **
>
> Richard****
>
> ** **
>
> *From:* bounce-9597307-8267...@lyris.sunbelt-software.com [mailto:
> bounce-9597307-8267...@lyris.sunbelt-software.com] *On Behalf Of *Ken
> Schaefer
> *Sent:* 05 April 2013 11:19
>
> *To:* NT System Admin Issues
> *Subject:* RE: Analysing process dumps****
>
>  ** **
>
> IIS Debug Diagnostics tool does a bunch of things for you automagically,
> and is geared towards w3wp.exe issues.****
>
> ** **
>
> Otherwise you can simply download the Windows Debugging Toolkit (the main
> tool you want is WinDBG), or use any user mode debugger (even Visual
> Studio.Net) if you want to try to root cause yourself****
>
> ** **
>
> However actually understanding what you are looking at requires some
> knowledge (plus some knowledge of how the tool works)****
>
> ** **
>
> Personally, I would use IISDebugDiag, and post the output to
> forums.iis.net – a bunch of MS PSS folk and MVPs hang out there, and if
> they can’t help you within bounds of reason, they will direct you to PSS
> support if required.****
>
> ** **
>
> Cheers****
>
> Ken****
>
> ** **
>
> *From:* Sobey, Richard A 
> [mailto:r.so...@imperial.ac.uk<r.so...@imperial.ac.uk>]
>
> *Sent:* Friday, 5 April 2013 7:19 PM
> *To:* NT System Admin Issues
> *Subject:* Analysing process dumps****
>
> ** **
>
> Hi all****
>
> ** **
>
> I’m troubleshooting a runaway process on one of my Exchange 2010 CAS
> boxes, the CPU is getting hammered and the w3wp.exe process is the culprit.
> I’m creating process dumps, as I saw suggested on a forum, but is there any
> tool that can usefully analyse the output without me opening a case with
> Microsoft PSS?****
>
> ** **
>
> Many thanks****
>
> ** **
>
> Richard****
>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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>
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