sounds awfully like you have an IOS 6 device in the house thats hammering Exchange. I'd run the activesync ps script & resort by # of hits to Exchange & upgrade those baddies to at least 6.1 or disable EAS for those users to provide relief temporarily until you can perform the device upgrade. We had the SAME exact issue & this was MSFT's reco. Whats the RU on Exchange ?
On Fri, Apr 5, 2013 at 6:36 AM, Sobey, Richard A <r.so...@imperial.ac.uk>wrote: > Oh, wonderful, thanks.**** > > ** ** > > I tried windbg, but yes, the output is a bit mystifying and I’m not sure > what I’m looking for.**** > > ** ** > > Thanks Ken**** > > ** ** > > Richard**** > > ** ** > > *From:* bounce-9597307-8267...@lyris.sunbelt-software.com [mailto: > bounce-9597307-8267...@lyris.sunbelt-software.com] *On Behalf Of *Ken > Schaefer > *Sent:* 05 April 2013 11:19 > > *To:* NT System Admin Issues > *Subject:* RE: Analysing process dumps**** > > ** ** > > IIS Debug Diagnostics tool does a bunch of things for you automagically, > and is geared towards w3wp.exe issues.**** > > ** ** > > Otherwise you can simply download the Windows Debugging Toolkit (the main > tool you want is WinDBG), or use any user mode debugger (even Visual > Studio.Net) if you want to try to root cause yourself**** > > ** ** > > However actually understanding what you are looking at requires some > knowledge (plus some knowledge of how the tool works)**** > > ** ** > > Personally, I would use IISDebugDiag, and post the output to > forums.iis.net – a bunch of MS PSS folk and MVPs hang out there, and if > they can’t help you within bounds of reason, they will direct you to PSS > support if required.**** > > ** ** > > Cheers**** > > Ken**** > > ** ** > > *From:* Sobey, Richard A > [mailto:r.so...@imperial.ac.uk<r.so...@imperial.ac.uk>] > > *Sent:* Friday, 5 April 2013 7:19 PM > *To:* NT System Admin Issues > *Subject:* Analysing process dumps**** > > ** ** > > Hi all**** > > ** ** > > I’m troubleshooting a runaway process on one of my Exchange 2010 CAS > boxes, the CPU is getting hammered and the w3wp.exe process is the culprit. > I’m creating process dumps, as I saw suggested on a forum, but is there any > tool that can usefully analyse the output without me opening a case with > Microsoft PSS?**** > > ** ** > > Many thanks**** > > ** ** > > Richard**** > > ** ** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin