Many thanks for the feedback. Much appreciated.
From: Kevin Lundy [mailto:klu...@gmail.com] Sent: Monday 15 April 2013 13:34 To: NT System Admin Issues Subject: Re: RSA SecurID Token Renewal The token is hardware. The maintenance contract is for software support (and possibly hardware failure replacement), it doesn't cover end of life hardware. No, the supplier is not trying to screw you over. On Mon, Apr 15, 2013 at 6:10 AM, Robert Jackson <r...@walkermartyn.co.uk> wrote: I'm looking for some information please. We are coming to the end of our token activation (expiry date on back of token is almost here!). As we originally took them out over a 3 year period, this will be the first time we have had to go through a token renewal process. However we are being told by our supplier we must purchase another block of tokens (in our case 25). I don't think this is right considering we are paying a yearly maintenance cost for support. I would have thought that once our initial tokens have expired, we could return them and be presented with a new set (FOC). Am I being totally unrealistic in what I'm thinking or do you think the supplier is trying to screw us over? ************************************************************************ The information in this internet E-mail is confidential and is intended solely for the addressee. Access, copying or re-use of information in it by anyone else is unauthorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of Walker Martyn Ltd or any of its affiliates. If you are not the intended recipient please contact administra...@walkermartyn.co.uk. Walker Martyn Ltd, company number SC197533. Company is registered in Scotland and has its registered office at 1 Park Circus Place, Glasgow G3 6AH, UK. **************************************************************** ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin