Hi,

You can do this in WinDBG

Alternatively, if you want to point it to the symbols in your folder then do:

SRV*d:\symbols*http://msdl.microsoft.com/download/symbols

That way, WinDBG will use local symbols (if they are correct for the actual 
files used in the dump file), or download the symbols from the MS public symbol 
server if not.

Then do .symfix and .reload to reload the currently used symbols.

Cheers
Ken

From: Art DeKneef [mailto:[EMAIL PROTECTED]
Sent: Thursday, 13 March 2008 11:45 AM
To: NT System Admin Issues
Subject: RE: Trying to debug a memory.dmp file

Yes it has very slow Internet access.

Where do I do the commands. This is the first time doing this so I am somewhat 
confused trying to understand what the help file tells me.

Thanks

Art

From: Ken Schaefer [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 12, 2008 5:31 PM
To: NT System Admin Issues
Subject: RE: Trying to debug a memory.dmp file

Does the server have internet access?
If so, just do .symfix  and then .reload

Cheers
Ken

From: Art DeKneef [mailto:[EMAIL PROTECTED]
Sent: Thursday, 13 March 2008 11:03 AM
To: NT System Admin Issues
Subject: Trying to debug a memory.dmp file

I've been trying to figure this out for the past couple of days with no luck.

Customer has a server that reboots by itself. Sometimes it is several times a 
day and then it won't do it for a few days letting me think I have fixed the 
problem. Same error code 8E every time and almost the same hex values also. 
Server is 2003 Enterprise fully patched running as a Terminal Server. Server 
has been fine for several years. Nothing in the event logs other than the last 
reboot was unexpected. Events before the reboot show someone printed something 
but that entry is usually 5 minutes earlier.

I have verified every driver is the latest for this Dell PE1600SC. Ran the Dell 
diagnostics with no faults found.

Downloaded the latest debugging tools (ver. 6.8.0004.0) and the latest symbols 
from the Microsoft website. The SP2 symbols are installed to D:\Symbols, the 
2003 CD files are installed to D:\2003CD.

In windbg I tell it the symbols are in D:\Symbols, executable search path is 
D:\2003CD\I386. No matter what I try I get the same error message: Symbol file 
could not be found. Defaulted to export symbols for ntkrnlmp.exe.

Then under Loading User Symbols it shows PEB is paged out.

Under Bugcheck Analysis it tells me that the Kernel symbols are WRONG. Please 
fix symbols to do analysis.

Then there are eight sections that tell me I am not using the correct symbols. 
In order for the command to work properly the symbol path must be pointing to 
the .pdb files that have full type information.

Anyone have any ideas as to what I am doing wrong as my searching so far sucks 
as I haven't been able to figure this out.

Thanks.

Art










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