Yep, its pretty sad. I cant remember the last time I saw anything that was hours and not days.
I dont know how they get away with that verbiage in the contracts. On Wed, Apr 9, 2008 at 4:50 PM, Ben Scott <[EMAIL PROTECTED]> wrote: > On Wed, Apr 9, 2008 at 4:38 PM, Charlie Kaiser <[EMAIL PROTECTED]> wrote: > > If you talk to HP these days, their "4 hour" service contracts are "best > > effort" now. We've been bitten twice by that. Took 3 days to get the > > part when they had a depot issue and then UPS lost the shipment. > > Wow. Man, HP has really gone down hill the past few years. :-( > > -- Ben > > > ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ > ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ > -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~