Yep, its pretty sad.  I cant remember the last time I saw anything
that was hours and not days.

I dont know how they get away with that verbiage in the contracts.


On Wed, Apr 9, 2008 at 4:50 PM, Ben Scott <[EMAIL PROTECTED]> wrote:
> On Wed, Apr 9, 2008 at 4:38 PM, Charlie Kaiser <[EMAIL PROTECTED]> wrote:
> >  If you talk to HP these days, their "4 hour" service contracts are "best
> >  effort" now. We've been bitten twice by that. Took 3 days to get the
> >  part when they had a depot issue and then UPS lost the shipment.
>
>  Wow.  Man, HP has really gone down hill the past few years.  :-(
>
> -- Ben
>
>
> ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
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>



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ME2

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