Any particular email system?
From: Matt Falenski [mailto:[EMAIL PROTECTED] Sent: Monday, April 28, 2008 14:12 PM To: NT System Admin Issues Subject: OOF assistance I hope someone here can point me to an answer as it's been driving us nuts... We use a helpdesk system that sends an new ticket email to 8 different admins. If one (or more) of those admins has their OOF turned on, the end user who submitted the request gets an OOF message from the admin who is out. This confuses them immensely as they are asking for help & receive an email stating who to contact for help. :) I have been trying to create an OOF rule that will check the subject for the specific words "New Service Request" but the whole subject is actually "New Service Request #4,010" and it seems to want the whole subject and since the ticket number is incremented each time, each subject line is different. I have tried creating OOF rules as well as rules and alerts, but each time its the same thing - the OOF is sent to the end user. Any hints or tips on this OOF problem are appreciated. M ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
