I have PRIs (with Paetec Communications) and they offer something called DTO (Direct Trunk Overflow).
What this does is in the event that our PRI is down (or if all 24 channels are being utilized), Paetec forwards all incoming calls on that PRI to another number. Calls can be forwarded to ANY number we choose. See if they offer something like that. If not, it might be time to switch carriers. - Dave ________________________________ From: Chyka, Robert [mailto:[EMAIL PROTECTED] Sent: Thursday, May 01, 2008 8:41 AM To: NT System Admin Issues Subject: Pri Question... Hi All, I have a quick PRI question. At one of our remote sites we have (2) Verizon PRIs for our Cisco Call Manager VOIP phone system. It was a new service build for Verizon (no oold circuits, fiber in the building etc.) and they have had some issues where both PRIs have gone down for 2, 10, 24, and even 48 hours a couple times so far due to equipment failure. Is there any way to have a backup from another vendor to take over if these PRIs go down again? Or is there a way to forward that site's calls over to our main site and start receiving calls there? We have a 50mbit mpls circuit between the 2 sites. It has happened during registration season and now they are worried it could happen again and we could lose business for those days it might go down. It has been stable for 6 months now and Verizon says everything is finally ok but the higher ups don't trust it and registration is coming again so they want to put in some failover. Any thoughts are greatly appreciated. I don't think we can go with another carrier for failover because all our numbers are ported on the Verizon PRIs. Just looking for some ideas.. Thanks.. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
