Is this server under warranty? If so, call HP, they are pretty good on support.
On Thu, Jun 19, 2008 at 8:09 AM, Ziots, Edward <[EMAIL PROTECTED]> wrote: > Sometimes outdated firmware/ mismatched SPAQ's have caused these type of > problems to. > > > > Z > > > > Edward E. Ziots > > Network Engineer > > Lifespan Organization > > MCSE,MCSA,MCP,Security+,Network+,CCA > > Phone: 401-639-3505 > > -----Original Message----- > *From:* Andy Shook [mailto:[EMAIL PROTECTED] > .com] > *Sent:* Thursday, June 19, 2008 9:08 AM > *To:* > NT System Admin Issues > > *Subject:* RE: HP server with random reboots > > > > No dumps or BSODs, will look into the other items… > > > > > > Andy Shook > Decision Support LLC > Direct: 704.844.1848 > Fax: 704.847.4875 > www.decisionsupport.com > ------------------------------ > > This message with attachments (message) may be privileged, confidential or > proprietary, and if you are not an intended recipient, please notify the > sender, do not use or share it, and delete it. Unless specifically > indicated, this message is not an offer to sell or a solicitation of any > product or service. Subject to applicable law, Decision Support LLC may > monitor, review and retain e-communications (EC) traveling through its > networks/systems. The laws of the country of each sender/recipient may > impact the handling of EC, and EC may be archived, supervised and produced > in countries other than the country in which you are located. This message > cannot be guaranteed to be secure or error-free. > ------------------------------ > ------------------------------ > > *From:* Ziots, Edward [mailto:[EMAIL PROTECTED] > *Sent:* Thursday, June 19, 2008 8:57 AM > *To:* NT System Admin Issues > *Subject:* RE: HP server with random reboots > > > > Andy, > > > > Any dump files, or BSOD? > > > > > > Have you looking in the HP Integrated Log Management Viewer utility and see > if the HP Management Agents have logged an error there. ( Sounds like Memory > error to me or overheating, maybe system fan failure) > > > > ON reboot it should show why the system shutdown if it was a hardware > failure. > > > > Also, have you checked the ports and processes coming to and from that > servers, I am just thinking outside the box, but randomly dying, is not a > normal event, and I would definitely check to see if there is any signs of > malicious hacking activity after you have checked hardware. > > > > Also you can use a Smart-Start CD to test all the hardware from a Cold Boot > of the system when you can get the downtime to stress test it, which might > or might not tip you off to the hardware cause ( if there is one) of the > server going down. > > > > What Model Proliant is it, and do you have the latest SPAQ and Firmware on > it. Most of the G3 and higher systems are at 8.00 or 7.9.1 Firmware/SPAQ > right now. > > > > Z > > > > Edward E. Ziots > > Network Engineer > > Lifespan Organization > > MCSE,MCSA,MCP,Security+,Network+,CCA > > Phone: 401-639-3505 > > -----Original Message----- > *From:* Andy Shook [mailto:[EMAIL PROTECTED] > *Sent:* Thursday, June 19, 2008 8:51 AM > *To:* NT System Admin Issues > *Subject:* HP server with random reboots > > > > List, > > Got an HP server that randomly dies (no graceful shutdown) and reboots. > Here's what I've done to date: > > > > 1. Verified power and directed client to purchase a second UPS so > each power supply is on a separate UPS. (I really thought it was > electrical) > > 2. Event logs only give me "The most recent shutdown was unexpected" > > 3. ILO "looks" happy but I'll freely admit, I'm a Dell guy > > > > With no .dmp file or other clues, I really believe its hardware related and > are there any HP specific utils that can help me in my cause? > > > > Anxiously awaiting the 'Dell =' snappy comebacks > > > > Shook > > > > > > > > > > > > > > > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
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