Hi, Two days ago our printers disappeared from our windows xp machine. After trying to add them again, we got an error that we couldn't run because printer spooler is not running. When I went to start the printer spooler, I got an error saying that it couldn't be run (error 1804). After googling a bit, some people said that we could have viruses on the machine. We have symantec installed, and after scanning we got some viruses that were quarantined. We tried to uninstall Symantec and install McAfee but now we get an error saying that the windows installer cannot be run. Microsoft recommends reregister the windows installer (which we have done) and if it doesn't work, rename dlls and the windows installer and install it again.
Since I don't trust very much this reinstall of the windows installer as a solution, anyone can give me any hint of what might be happening or we should check beforehand? Thanks in advance Miguel ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~