BES Server configuration fixes this: Properties of your BES Server->Messaging->Hard Deletes Reconciliation Set to True.
- John Barsodi -----Original Message----- From: Stefan Jafs [mailto:[EMAIL PROTECTED] Sent: Friday, November 07, 2008 9:19 AM To: NT System Admin Issues Subject: RE: Blackberry Q That's correct the BES server looks in the deleted Folder to see if the message should be deleted. If it's not there it will not get delete! ___________________________________ Stefan Jafs -----Original Message----- From: Ralph Smith [mailto:[EMAIL PROTECTED] Sent: Friday, November 07, 2008 12:16 PM To: NT System Admin Issues Subject: RE: Blackberry Q So are you saying that Blackberry users shouldn't Shift-Delete messages while in Outlook? Good to know. > -----Original Message----- > From: Stefan Jafs [mailto:[EMAIL PROTECTED] > Sent: Friday, November 07, 2008 12:13 PM > To: NT System Admin Issues > Subject: RE: Blackberry Q > > The thing to watch is that if you are using Outlook, and delete a message > it goes to the deleted item folder, if you empty the deleted folder, the > BB will not know that it was delete and will not del on the BB. > > As long as the delete items are in the delete folder for 5 - 10 min they > will get delete on the BB! > > > > ___________________________________ > > Stefan Jafs > > > > From: Kevin Lundy [mailto:[EMAIL PROTECTED] > Sent: Friday, November 07, 2008 11:54 AM > To: NT System Admin Issues > Subject: Blackberry Q > > > > We are starting our migration from GoodLink to Blackberry (Bolds! woohoo). > Our CEO has his email go directly to a PST when his laptop is on the > network. Ignore the stupidity of that for a moment. > > > > With GoodLink, if his laptop was connected, the email would be delivered > to his Treo and then deleted (since it was deleted from the Exchange > server). He liked that. So he would only get email on the Treo when his > laptop was off the network. > > > > With the Blackberry, the email is not getting deleted on the Bold. The > email reconciliation is set to "Mailbox and handheld", "On", "Mailbox > Wins". Even a manual "reconcile now" doesn't delete the messages that are > no longer on the server. > > > > On my account, if I delete a message on the server, it is deleted on the > Blackberry. > > > > Is there a way to make BES/handheld work the same way Goodlink did in this > scenario? > > > > Thanks > > Kevin > > > > > > This email and any attached files are confidential and intended solely for > the intended recipient(s). If you are not the named recipient you should > not read, distribute, copy or alter this email. Any views or opinions > expressed in this email are those of the author and do not represent those > of the Amico Corporation. Warning: Although precautions have been taken to > make sure no viruses are present in this email, the company cannot accept > responsibility for any loss or damage that arise from the use of this > email or attachments. > > > > > Confidentiality Notice: ---------------------------------- This communication, including any attachments, may contain confidential information and is intended only for the individual or entity to whom it is addressed. Any review, dissemination, or copying of this communication by anyone other than the intended recipient is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email, delete and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Amico Corpoartion company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
