Thanks for all the responses. I thought he was full of it but nice to get some feedback from this most valued list.
Mark From: Steve Burkett [mailto:[EMAIL PROTECTED] Sent: 02 December 2008 15:40 To: NT System Admin Issues Subject: RE: Memory Upgrade question I believe he is mistaken. HP's blurb from the DL380 G5's Supplemental Information to Warranty Statement: (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00383139&lang=en&cc=us&taskId=&prodSeriesId=1121516&prodTypeId=15351) * It is possible to void the warranty on an HP product. Any failure caused by an unsupported or third-party component will not be covered by warranty. Opening a sealed component or sealed product will void the warranty. Examples of sealed components or sealed products include drives, monitors, and many handheld products. Opening the case will not void the warranty on products that are designed to be opened and upgraded, such as desktop or tower computers or servers. So the way I read that, Crucial memory is fine to be used in HP servers as long as you don't ring them up trying to get a replacement for your failed motherboard which has mysterious scorch marks encircling the memory sockets. From: Kelsay, Mark [mailto:[EMAIL PROTECTED] Sent: 02 December 2008 11:23 To: NT System Admin Issues Subject: Memory Upgrade question I have been told by our usual hardware vendor that if I use Crucial RAM to upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with HP. He states that we can only use HP branded RAM. There is a £300 difference between the HP branded RAM they quoted us and the price we could get from Crucial. I just spoke with Crucial and they state that this is not true. Anyone else ever come across this issue? Thanks, Mark ****** This email is sent for and on behalf of Inspop.com Limited ****** Authorised and regulated by the Financial Services Authority. Registration no. 310635. 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