Is the cert a client authentication cert? Or a server authentication cert? If 
the latter, then it shouldn't be installed in "Personal Certs" Instead, the 
CA's cert (that issued the server auth cert) should be installed in Trusted 
Root CAs.

If it's a client authN cert, use MMC (add the Certificates snapin) - does the 
cert disappear by itself?

Cheers
Ken

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Tuesday, 9 December 2008 10:35 AM
To: NT System Admin Issues
Subject: Personal SSL Cert disappearing

Hi all,

Got a very odd issue.

We have a domain user who is trying to log onto a bank website.
The bank requires an SSL cert to be installed.
The cert installs and shows as installed under personals certs, but, once IE is 
closed and reopened, it's gone.

Anyone have any ideas?

Thanks!


Dave

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