I've got a client that uses the Blackberry Professional Software 4.1.4.2 on a Windows 2003 SBS to connect his 8830 to the Exchange. He is the only user on the server. He's getting ready to upgrade to a Storm. Depending on what I read, where, it will work with the latest firmware on the Storm, but he'll lose HTML email, something I don't think he knew he was getting.
Normally, when a client gets a new Blackberry and wants to get it setup on his server, I just delete him as a user and re-add him then provision the Blackberry as if it's the first time the user been connected. I'm wondering if that's the best course of action here or if I should do something different. Anything anyone could add would be helpful. I was not the person who setup the BPS. The technician who set it up put the software on the wrong server (Despite my explicit instructions) and caused a real mess when it was added. The user is understandably a bit gun shy about the process, he knows this could get a bit messy, but I want to try and make this as painless as possible. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~