While working for a local small computer repair shop, we noticed the highest failure rate from 160GB and 60GB IDE/SATA hard drives (all brands), and more failures from Maxtor and Seagate compared to WD. The brand failure rate was probably due to number of units sold. WD used to have a great RMA process, used to get brand new drives as replacements, now get recertified (useless when drive is DOA). Hopefully the high failures for consumer drives will not spill over to the high end SCSI/SAS/FC drives.
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