Interesting, I also applied the patch yesterday. In the midst of the install it asked for an .msi file it could not find, I canceled the upgrade after that all the BB services where gone except one. I called tech support got trough almost immediately, the solution was to install 4.1.6 again and then apply the update again, the problem was the download took over 1 hour. Ones I had it and reinstalled 4.1.6 and applied the Patch everything was ok, finally but with almost 2 hour downtime.
While speaking to the tech support fellow he asked me if I had backed up the database, he sent me a link how to do it: ftp://irt:ghp7...@ftp2.rim.net/BESX_4.1 SP6 Full/besx_4.1.6.exe He said as long as you have a valid backup you can blow away the BES server reinstall and restore from B/U and all your users are back. Good to know. ___________________________________ Stefan Jafs -----Original Message----- From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Friday, February 27, 2009 12:45 PM To: NT System Admin Issues Subject: A wee bit OT? Blackberry Enterprise database Greetings! A couple of days ago RIM sent me a notice that a service release #4 for Blackberry Enterprise Services was available. I applied this (along with a handful of MS patches) yesterday. Some folks have now notified me they are not getting email anymore. Others are telling me that deleting from the Blackbury (and choosing "from handled and from Inbox") will NOT remove unwanted messages from the user's desktop system Inbox. Looking at the Application Events on the server, I see a LONG string of red and yellow dots. They are mostly: Event ID 10415 - Database is corrupt -- Cannot allocate space 0x0238 Event ID 10575 - UnreadMarks::Init - Failed to read unread marks table object from BBSD, objid = 0 (This database cannot be read due to an invalid on disk structure 0x0601) The database is the free "Express" version of MS SQL Server 2005. Any good way to check the database structure and possibly correct the corruption? Thanks! -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA(r) 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals(r) (ASPCA (r)) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Amico Corpoartion company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
