Are the drivers the same for 64bit and 32bit (PCL6, PS, PCL5 etc.) I believe this is a requirement. Not sure if the file names/versions have to match but might.
Jim M -----Original Message----- From: Miller Bonnie L. [mailto:mille...@mukilteo.wednet.edu] Sent: Wednesday, April 01, 2009 1:57 PM To: NT System Admin Issues Subject: RE: 64-bit drivers for Color LaserJet on Server 2008 Did you extract the .exe file you downloaded from HP to see if it has the files you're looking for? Also, make sure on the additional drivers selection screen you uncheck the x86 box--I've run into prompts sometimes because it's trying to load both drivers when I only have the one. -B -----Original Message----- From: Jim Dandy [mailto:jda...@asmail.ucdavis.edu] Sent: Wednesday, April 01, 2009 11:48 AM To: NT System Admin Issues Subject: 64-bit drivers for Color LaserJet on Server 2008 I'm trying to add the 64-bit drivers for an HP Color LaserJet 4650 to a print queue on Server 2008. The 32-bit drivers (downloaded from HP 12/5/2008) are already installed. I go to the properties for the queue. On the sharing tab I click on Additional Drivers .... I select x64 and click on OK. I then browse to the location where my printer drivers have been extracted, click on Open (it wants to open hpc4650u.inf) and then click on OK. Then a window comes up that says Install Components From Windows media Please provide path to Windows media (x64 processor). Type the path where the file is located, and then click OK. Copy files from: D:\amd64 There is no \amd64 directory on my Server 2008 (32-bit) or Vista-64 media. I click on browse and it appears that the file it wants to open is called ntprint.inf. I don't seem to be able to find this file on either of my DVDs. The file I downloaded from HP and am trying to install is called clj4650pcl6winvistaxp2003-64.exe. The description of the file I downloaded is "HP Color LaserJet 4650 PCL6 64-bit Driver (use with AMD Athlon 64, AMD Opteron, Intel Xeon and Pentium 4 with EMT64)HP Color LaserJet 4650 PCL6 64-bit Driver (use with AMD Athlon 64, AMD Opteron, Intel Xeon and Pentium 4 with EMT64)". Perhaps that driver won't do what I want it to do? What I'm trying to do is load the printer drivers so 64-bit Vista core 2 duo systems can print through my print server. What do I need to do to get this to work? Any suggestions are appreciated. Curt ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ Internal Virus Database is out of date. Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 270.11.12/1998 - Release Date: 03/12/09 18:23:00 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~