I'm not sure how cheap you can get them down to, but Bomgar is great.
They have a B100 appliance that I believe is reasonably priced. We are
extremely happy with our Bomgar appliance.
It does everything you want and also supports remote support for win 95
through the latest windows, Mac OSX, Most versions of Linux, WinMo 5 and
6 devices (haven't tested this), Blackberries and users even on dialup
(laggy).
One nice feature is it supports connecting to multiple users. I can
connect to three different clients and billing three different clients
at the same time.
Ours automagically records sessions as flash movies if you want. Great
for creating a demo or just simply documenting. I haven't tried it, but
you can also use it like gotomeeting and share your screen with many users.
Good stuff.
*
Bill
*AlsoJim Majorowicz wrote:
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> font-size:12.0pt; font-family:"Times New Roman","serif";} a:link,
> span.MsoHyperlink {mso-style-priority:99; color:blue;
> text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed
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> font-family:"Times New Roman","serif";} pre {mso-style-priority:99;
> mso-style-link:"HTML Preformatted Char"; margin:0in;
> margin-bottom:.0001pt; font-size:10.0pt; font-family:"Courier New";}
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> mso-style-priority:99; mso-style-link:"HTML Preformatted";
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> font-family:"Calibri","sans-serif"; color:#1F497D;} span.EmailStyle21
> {mso-style-type:personal-reply; font-family:"Calibri","sans-serif";
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>
> I'm not sure GoToAssist in either form allows you to reboot into safe
> mode. I know the full version doesn't. Never tried it in Express.
>
> *From:* Jon B. Lewis [mailto:[email protected]]
> *Sent:* Wednesday, June 10, 2009 12:34 PM
> *To:* NT System Admin Issues
> *Subject:* RE: LogMeIn Rescue Alternative help
>
> Might try GoToAssist Express. Works well for us and I THINK it covers
> your requirements. Can't say for sure on the safe mode thing though.
>
> *From:* Matt Plahtinsky [mailto:[email protected]]
> *Sent:* Wednesday, June 10, 2009 2:21 PM
> *To:* NT System Admin Issues
> *Subject:* LogMeIn Rescue Alternative help
>
> I have been looking for a product like LogMeIn Rescue that's a bit
> cheaper ($1200.00 a year). There are a few things that I really like
> that LogMeIn Rescue does that most others don't do.
>
> 1. Works on port 443 so it will work through most proxy's and firewalls.
>
> 2. Can automatically reconnect the session after a reboot.
>
> 3. Works in safe mode.
>
> 4. Can transfter files between computers.
>
> The problem I have run into with most of the other tools out there is
> they don't do the above list.
>
> I'm willing to dish out some money but not $1200.00 a year for just me.
>
> Thanks
>
> Matt
>
>
>
>
>
>
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
