I haven't started on our Vipre trials yet. Is there a way to configure the software so that when it detects something (FP or not), it quarantines the suspects instead of deleting them? I suppose that would help only if you had a way to boot the server and you knew where the quarantined items came from so you could move them back.
-----Original Message----- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Monday, July 06, 2009 4:30 PM To: NT System Admin Issues Subject: RE: Vipre monday madness... Information from sunbelt a little while ago. We have new definitions out version 5230, the false positive should be resolved in these definitions, please verify your agents are getting this update. Also here are some more detailed instructions on how to recover the HP computers. http://support.sunbelt-software.com/Default.aspx?answerid=1871 Here are some more details instructions on the Lenovo laptops. http://support.sunbelt-software.com/Default.aspx?answerid=1870 -----Original Message----- From: Gene Giannamore [mailto:gene.giannam...@abideinternational.com] Sent: 06 July 2009 21:58 To: NT System Admin Issues Subject: RE: Vipre monday madness... Suggestion: create a bootable CD to allow admins to restore quarantined files, and/or a BartPE plugin to do the same. Just in case this were to happen again (no one can guarantee the future). Gene Giannamore Abide International Inc. Technical Support 561 1st Street West Sonoma,Ca.95476 (707) 935-1577 Office (707) 935-9387 Fax (707) 766-4185 Cell gene.giannam...@abideinternational.com www.abideinternational.com -----Original Message----- From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Monday, July 06, 2009 12:19 PM To: NT System Admin Issues Subject: RE: Vipre monday madness... That's correct -- an FP this morning was detecting certain of the Shock Detection files on Thinkpads as malware. This has been corrected and we are doing a major review of our internal processes and procedures. As with any of these types of things, it was a combination of circumstances which led to this definition even getting out in the first place. I sincerely apologize. We are not happy this detection was able to get out and are committed to not letting it happen again. Alex Alex Eckelberry, CEO Sunbelt Software 33 N. Garden Avenue, Clearwater, FL 33755 p: 727-562-0101 x220 e: a...@sunbeltsoftware.com MSN: alex...@hotmail.com w: www.sunbeltsoftware.com b: www.sunbeltblog.com -----Original Message----- From: Andy Ognenoff [mailto:andyognen...@gmail.com] Sent: Monday, July 06, 2009 12:37 PM To: NT System Admin Issues Subject: RE: Vipre monday madness... Active Protection System - the shock detection stuff. - Andy O. ________________________________________ From: Rod Trent [mailto:rodtr...@myitforum.com] Sent: Monday, July 06, 2009 11:34 AM To: NT System Admin Issues Subject: RE: Vipre monday madness... Is the software that is being flagged really needed for the Lenovo's to function? I remember IBM was always bad at putting unnecessary stuff on their systems. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ _____________________________________________________________ This e-mail (including all attachments) is confidential and may be privileged. It is for the exclusive use of the addressee only. If you are not the addressee, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify us immediately at h...@generalatlantic.com <mailto:h...@generalatlantic.com>. Thank You. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
