It's either or with the Exchange 2003 tools vs. MAPI and CDO. Check your BES logs and App logs, should tell you what's going on.
This a migration? So was your BES 4.x was working fine? Same Svc acct, etc? Are you running MR1? There was a bug, not certain it applies to your scenario, that could cause this if you alter/enable/disable attachment types. SDR 305451 Thanks, - JB From: Kelsey, John [mailto:jckel...@drmc.org] Sent: Thursday, July 16, 2009 9:01 AM To: NT System Admin Issues Subject: RE: BES 5 Woes Thats exactly what we did actually, but we're not able to receive email on the blackberries. I didn't know if we had a config problem somewhere else or the fact that the exchange tools aren't there is screwing me up. Thanks! ******************************* John C. Kelsey DuBois Regional Medical Center *: 814.375.3073 *: jckel...@drmc.org<mailto:jckel...@drmc.org> ******************************* -----Original Message----- From: Barsodi.John [mailto:john.bars...@igt.com] Sent: Thursday, July 16, 2009 11:59 To: NT System Admin Issues Subject: RE: BES 5 Woes Why did you install the Exchange 2003 tools vs. the MAPI and CDO Objects? http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en That should fix your problem. Thanks, - JB From: Kelsey, John [mailto:jckel...@drmc.org] Sent: Thursday, July 16, 2009 8:40 AM To: NT System Admin Issues Subject: BES 5 Woes Trying to get Blackberry Ent Server 5 installed a new 2008 server. We got it installed, but not quite sure what to do about the fact the exchange tools won't install (exchange 2003). Now I can send emails from a blackberry, but I never receive any and I dont know if its related to the fact that there are no exchange tools on the BES server. Does anybody else have this setup, and if so....is there a piece I'm missing? Thanks all ! ******************************* John C. Kelsey DuBois Regional Medical Center *: 814.375.3073 * : 814.375.4005 *: jckel...@drmc.org<mailto:jckel...@drmc.org> ******************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
