I ran into something similar to this as well recently. There was a
pop-up for some fake a/v solution that it wanted you to buy and I could
not get into Control Panel or run Task Mgr.

 

Loaded MalwareBytes and it cleaned up fine. Although, it redirected when
I tried to go to the MalwareBytes website, so had to get it from another
source.

 

Don Guyer

Systems Engineer - Information Services

Prudential, Fox & Roach/Trident Group

431 W. Lancaster Avenue

Devon, PA 19333

Direct: (610) 993-3299

Fax: (610) 650-5306

[email protected] <mailto:[email protected]> 

 

From: paul chinnery [mailto:[email protected]] 
Sent: Tuesday, September 08, 2009 3:46 PM
To: NT System Admin Issues
Subject: RE: Can't run TaskManager

 

This was an issue I ran into last week on one user's pc.  Tried
everything I could including comparing the registry of a "good" XP box.
Never did find a solution to it.  I set the user up on a spare machine
and reformatted the infected one.

________________________________

To: [email protected]
Subject: RE: Can't run TaskManager
From: [email protected]
Date: Tue, 8 Sep 2009 14:04:23 -0500


Thanks! 

However, now that I can look at it, that value is indeed the "good" "%1"
%* 
-- 
RMc 

"Damien Solodow" <[email protected]> wrote on 09/08/2009
01:20:33 PM:

> To see HKEY_CLASSES on a remote machine look under
HKLM\Software\Classes 
>   
> From: [email protected] [mailto:[email protected]] 
> Sent: Tuesday, September 08, 2009 2:20 PM
> To: NT System Admin Issues
> Subject: Re: Can't run TaskManager 
>   
> 
> Intersting, thanks! 
> 
> HelpDesk is running a full MalwareBytes scan on it anyway.  VIPRE is
> scheduled to run a deep scan as well late tonight. 
> 
> Other than TASKMGR.EXE returning a "not found", all _appears_ to be 
> running correctly. 
> 
> HKEY_CLASSES will not display on a remote registry connection, so 
> we'll need to look at it early WED morning. 
> -- 
> RMc 
> 
> Jeff Bunting <[email protected]> wrote on 09/08/2009 01:10:15 PM:
> 
> > No, I think all is good if that key doesn't exist.  I don't have a 
> > "System" subkey under policies on my XP workstation either.
> > 
> > This malware did modify the .exe associations in the registry too, 
> > but it sounds like you are able to launch other executables OK, your
> > problem could be something else.  Might be worth a look at that key 
> > to see if it has been modified though.  The default should be "%1"
%*
> > 
> > HKEY_CLASSES_ROOT\exefile\shell\open\command
> > "%1" %*
> > 
> > Jeff
> 
> > On Tue, Sep 8, 2009 at 12:45 PM, <[email protected]> wrote: 
> > 
> > Is this registry key hidden?  I can't find anything like this in 
> > either HKCU or HKUsers... 
> > 
> > However, the file "taskman.exe" shows, both in Explorer and from a 
> > "dir" command.  However, if in Explorer I double-click the file 
> > icon, I get the "file not found" error pop-up. 
> > 
> > I'm about to do some deeper scans, but perhaps those could be 
> > aborted if it were simply a matter of whacking that registry entry. 
> > 
> > Thanks!
> > -- 
> > Richard D. McClary 
> > Systems Administrator, Information Technology Group 
> >   
> > ASPCA(r) 
> > 1717 S. Philo Rd, Ste 36 
> > Urbana, IL  61802 
> >   
> > [email protected] 
> >   
> > P: 217-337-9761 
> > C: 217-417-1182 
> > F: 217-337-9761 
> > www.aspca.org 
> >   
> > The information contained in this e-mail, and any attachments 
> > hereto, is from The American Society for the Prevention of Cruelty
> to Animals(r)
> > (ASPCA(r)) and is intended only for use by the addressee(s) named 
> > herein and may contain legally privileged and/or confidential 
> > information. If you are not the intended recipient of this e-mail, 
> > you are hereby notified that any dissemination, distribution, 
> > copying or use of the contents of this e-mail, and any attachments 
> > hereto, is strictly prohibited. If you have received this e-mail in 
> > error, please immediately notify me by reply email and permanently 
> > delete the original and any copy of this e-mail and any printout
thereof. 
> >   
> > 
> > Jeff Bunting <[email protected]> wrote on 09/08/2009 10:59:48
AM: 
> > 
> > 
> > > Richard,
> > > 
> > > There was a thread last week about a fake antivirus that disabled 
> > > task manager.  It apparently disabled it via a registry key:
> > > 
> > > 
> > 
>
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Sy
stem]
> > > "DisableTaskMgr"
> > > 
> > > Jeff 
> > 
> > > On Tue, Sep 8, 2009 at 11:42 AM, <[email protected]> wrote:

> > > 
> > > I have a desktop machine doing something troubling... 
> > > 
> > > It's a Dell PWS-380, WinXP-Pro SP2. 
> > > In an remote desktop session, I was wanting to see if a specific 
> > > process was running, so I right-clicked the task bar and chose 
> > > TaskManager.  I got the hour glass icon for about a second, then 
> > > nothing - for quite a long time. 
> > > 
> > > I went to the desk and logged in locally.  Same thing.  I did a 
> > > "chkdsk /f" command and rebooted. 
> > > 
> > > Logging back in (locally) I did see a gray icon for VIPRE 
> > > Enterprise.  Its agent version and definitions were current.  I 
> > > initiated a deep scan.  (Hopefully, none of this is relevent, but 
> > > VIPRE/SBamSvc was the process for which I was originally hunting.)

> > >  So far, VIPRE has not detected any malware (yet!). 
> > > 
> > > I still cannot run Task Manager on this machine - either by right-
> > > clicking the task bar and selecting it, or by Ctrl-Alt-Del and 
> > > clicking the Task Manager button. 
> > > 
> > > SO, I go to the machine and run "taskmgr.exe".  To that I get a 
> > > response - the file is not there. 
> > > 
> > > Any ideas as to what could have whacked that file?  Thanks! 
> > >   
> > >   
> > > 
> > >   
> > >   
> >   
> >   
> > 
> >   
> >   
>   
>   
>   
>    

 

 

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