Geeksquad.com shows $49.99 for a tune-up done remotely and $99.99 for doing it in the store, $299 to come to your house and remove virii and spyware ($149 online).
$25 for 2 hours of cleaning malware is *waaay* to cheap, don't give away your time! One way to look at it is if they can't afford to pay reasonable rates to maintain it, then they can't afford it. Kind of like a car - you can spend $30,000 on a used Ferrari 308, but that doesn't mean you can afford to actually drive it. Being able to afford something to own and afford being able to USE it something are two different things :). For my clients it's 25% cheaper if I can do the work remote (I average about 50%-70% remote for my regular clients), and I charge nothing for e-mail Q's, etc. Pricing is certainly used to drive timing in your favor. The more inconvenient it is for you, the higher the price they pay - you can probably think of (many!) other businesses that work this way. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 -----Original Message----- From: Angus Scott-Fleming [mailto:angu...@geoapps.com] Sent: Tuesday, November 10, 2009 6:54 AM To: NT System Admin Issues Subject: Re: OT: Side work On 9 Nov 2009 at 15:23, John Aldrich wrote: > Thanks. I´ll probably go cheaper than that, probably estimate 2 hours > @$25/hour for cleaning malware. Also, blow the inevitable dust bunnies out > of the case, etc. Way too cheap. Don't know where you are, but the Geek Squad is $99/hour even in low-priced Tucson here. One of the local companies I use to do hardware work is $95/hour. I bill in 1/4-hour increments with a 2-hour onsite minimum, but I don't bill for drive time. For phone or remote support or support done in my office I bill in 0.1-hour increments, so there is a huge incentive to have me work remotely or bring me the gear to work on. +1 on Jonathan Link's comments about pricing high and discounting home users. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +-----------------------------------+ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
