It could be that the Windows 7 computers boot up faster and the switch
you are connecting to is not ready by the time the PC is making its DHCP
request.  This can happen if you are using Cisco switches that are set
up to run a spanning tree test every time a new connection is made to a
port.  Google (or Bing) "spantree portfast dhcp" for a bunch of info or
read this Cisco document:

 

http://www.cisco.com/en/US/products/hw/switches/ps700/products_tech_note
09186a00800b1500.shtml

 

Tom

 

From: Eisenberg, Wayne [mailto:wayne.eisenb...@pbvllc.com] 
Sent: Thursday, January 14, 2010 7:20 PM
To: NT System Admin Issues
Subject: Windows 7 and DHCP puzzler

 

Has anyone noticed any problems with Windows 7 getting an IP address
from DHCP? In our pilot testing, we are noticing that a significant
portion (>30%) of our users are not successfully getting an IP address
from the local DHCP server. It happens with wired and/or wireless,
across make and model, different antivirus programs. It can happen if
the DHCP server is on the same subnet and also if it is on a different
subnet (ip helper address configured in the router). No firewalls turned
on. Everything was fine for a while, and then some laptop users started
having problems getting an address from their home router. Some folks
can get an address at home, but have trouble getting it at the office.
If you give them a static IP, they can work. That is obviously not a
viable solution. We need DHCP to work no matter where they are - just
like it works for XP. :) BTW, none of our XP users have any problems at
all. This is strictly a Win7 issue. We've tried removing some MS patches
among other things, but nothing fixes it across the board. Any ideas?

 

Points and ice cream will be awarded to anyone who can come up with an
answer. :)

 

Thanks,

Wayne

 

 

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