I finally got the user fixed by rebooting his machine, but to my thinking it *shouldn't* require rebooting.
John-AldrichTile-Tools From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Monday, February 01, 2010 11:38 AM To: NT System Admin Issues Subject: RE: Issues with Outlook 2000 OK I have not run Outlook in POP Mode in years but here is what I would try first. I would start in Safe Mode, then go to the settings and change it to not pull any messages for maybe an hour. Then shut down outlook start it again and delete messages. Then after that shut down again and restart and change pull times back to original. I have seen something similar in the past but that was with a 100MB attachment going to about 50 users, I was running the POP server so I killed the message on the server to solve that problem. From: John Cook [mailto:john.c...@pfsf.org] Sent: Monday, February 01, 2010 9:53 AM To: NT System Admin Issues Subject: RE: Issues with Outlook 2000 Maybe start Outlook in safe mode Run > outlook.exe /safe John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Monday, February 01, 2010 10:39 AM To: NT System Admin Issues Subject: Issues with Outlook 2000 Hey, guys. I realize this is not an Outlook Support list, but I'm hoping you guys have run into this problem before and know how to fix it. I've had several users who have had problems the last couple days because someone sent out a 12-meg attachment and their computers were powerful enough to download it. One user even had to reboot his computer, because Outlook still thought that 12 meg message was in their inbox, even after I'd shut down Outlook, logged into webmail and deleted that message from their inbox. We're all on POP3, so no Exchange strangeness. And strangely enough, pretty much only Outlook 2000 users are affected. Anyone ever seen anything like this? Any switches to make Outlook go back and check how many messages there are to download? Before you ask, I did double-check that one user's Outlook was completely shut down in Task Manager. J John-AldrichTile-Tools _____ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
<<image001.jpg>>
<<image002.jpg>>