Haven't had much help from other sources with this issue so I thougth I'd
try here.

Environment:  Single Exchange 2007 server

I need to be able to access another user's mailbox via OWA in order for
this particular software (GFI Mail Archiver) to work properly. 

When I use Account-A to logon to OWA 2007, I try to access another user's
mailbox (Account-B) and I receive this error: 

"You do not have permission to open this mailbox. For access or for more
information, contact technical support for your organization. " 

According to the documentation from GFI, I am supposed to enter this from
the Exchange 2007 command prompt: 

Add-ADPermission –Identity “Mailbox Database” -User 
“domain\UsernameJOE” –AccessRights GenericAll 


I did that... but when logged into OWA as UsernameJOE, the error still
occurs when trying to access another user's email via OWA. 

Really stuck here and could use some help. Can someone tell me what I
should try next? Single Exchange 2007 server with MBX/CAS/HUB roles. 

Note - since making that change, the Exchange server has not been rebooted
(I dont think it needs to be?), and also, the user account in question is a
Domain Admin (is this possibly an issue because of inherited deny
permissions??)


Thanks. 
J

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