oh, yeah, rolling the upgrades off the firewalls was never suggested by their support team. they were always 100% sure that wasn't the problem, even after the 2nd or 3rd time. Like we were the only people who ever had that problem.
On Fri, Mar 12, 2010 at 12:08 PM, Jeff Brown <2jbr...@gmail.com> wrote: > 6+ years since we went through our "mess" with Watchguard, I'm still not > completely over it, so I'll be happy to share. We had 5 units, 2 mid to > large size firewalls and 3 SOHO devices. We never had any issues with the > larger boxes, but every time we applied any kind of upgrade(CALS or VPN > licenses) to one of the SOHO units it would crap out the whole network. > Took lots of time to trace down because problems did not happen > immediately... we chased our tails for hours several times and every time > we rolled the firewalls back the issues went away. No logical connection > between the firewall changes and the problems it caused. VERY frustrating. > Switched to fortinet and have no regrets. > > On Fri, Mar 12, 2010 at 11:48 AM, Phillip Partipilo <p...@psnet.com> wrote: > >> Curious to hear of experiences with their appliances and support, as well >> as comparisons with competing products. I am ready to throw this thing off >> the roof, along with Pavel Checkov from the support department. >> >> >> Phillip Partipilo >> Parametric Solutions Inc. >> Jupiter, Florida >> (561) 747-6107 >> >> >> >> THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE CONFIDENTIAL >> AND PROPRIETARY PROPERTY OF THE SENDER. THE INFORMATION IS >> INTENDED FOR USE BY THE ADDRESSEE ONLY. ANY OTHER INTERCEPTION, >> COPYING, ACCESSING, OR DISCLOSURE OF THIS MESSAGE IS PROHIBITED. >> IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE IMMEDIATELY >> NOTIFY THE SENDER AND DELETE THIS MAIL AND ALL ATTACHMENTS. DO NOT >> FORWARD THIS MESSAGE WITHOUT PERMISSION OF THE SENDER. >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~