On Fri, Apr 30, 2010 at 2:23 PM, Erik Goldoff <egold...@gmail.com> wrote:
> The issue at hand is after removal, when outlook starts, the SAV9 plug in
> information is still cached in the extend.dat and the end users get an error
> message.

  When we ran into this issue (during an upgrade from one version of
SAV to another), we added a something to our user logon script that
deleted EXTEND.DAT on every logon.  Hasn't caused us any known
problems yet.

-- Ben

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