From Sunbelt support
Everyone,
IT is working on getting the support forums back online. Regarding the 100% CPU 
usage issue, the next set of defs will alleviate this issue. The new defs 
version should be 6275 and should be available shortly. Sorry for any 
inconvenience!

John W. Cook
Systems Administrator
Partnership For Strong Families
315 SE 2nd Ave
Gainesville, Fl 32601
Office (352) 393-2741 x320
Cell     (352) 215-6944
Fax     (352) 393-2746
MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4

-----Original Message-----
From: Luke [mailto:tesla...@gmail.com]
Sent: Friday, May 07, 2010 10:57 AM
To: NT System Admin Issues
Subject: Computers becoming unresponsive accross entire network.

The Network Administrator and I have been working on this all morning. Since 
about 7:00AM random machines on the Local Network have been slipping into and 
out of a random state of unresponsiveness ("Freezing").

The symptoms are pretty serious - I have seen it take up to 5 minutes to  bring 
an already open window from the background to the foreground on client machines 
- and there are servers that are so unresponsive that I am not even able to log 
into them (enter Username and Password and nothing happens for the next 
30min.). We have had to cold boot one server 3 times in the past hour!

This problem is not specific to any user, profile, machine, OS, network switch, 
etc. - at least from what we have been able to Identify. So far it has affected 
Windows 7, XP and Server 2003. However, this issue is not affecting everyone on 
the network. My Colleague sitting right next to me has been having all kinds of 
trouble with his PC and I have not.

We have found that cold booting the affected machines does help a little or at 
least for a while, but more often than not the machine will just return to its 
unresponsive state after a few minutes. On the machines that I have that are 
accessible I am attempting scan with Vipre.

We are seriously starting to suspect that Vipre is doing something (in the 
background that we cant see) that is actually causing all this. We completely 
removed Vipre from one PC that was having trouble and it seemed to fix the 
problem. The PC has been running fine since.

Any thoughts?

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

CONFIDENTIALITY STATEMENT: The information transmitted, or contained or 
attached to or with this Notice is intended only for the person or entity to 
which it is addressed and may contain Protected Health Information (PHI), 
confidential and/or privileged material. Any review, transmission, 
dissemination, or other use of, and taking any action in reliance upon this 
information by persons or entities other than the intended recipient without 
the express written consent of the sender are prohibited. This information may 
be protected by the Health Insurance Portability and Accountability Act of 1996 
(HIPAA), and other Federal and Florida laws. Improper or unauthorized use or 
disclosure of this information could result in civil and/or criminal penalties.
 Consider the environment. Please don't print this e-mail unless you really 
need to.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Reply via email to