That's funny, I've gotten the same answer from a commercial support vendor that I paid for! Sm:)e.
(That's not to say that I can't hold their feet to the fire, cancel support, Call the Better Business Bureau, etc... It's just well worth a giggle.) --Matt Ross Ephrata School District ----- Original Message ----- From: Jim Holmgren [mailto:jholmg...@xlhealth.com] To: NT System Admin Issues [mailto:ntsysad...@lyris.sunbelt-software.com] Sent: Tue, 11 May 2010 08:51:03 -0700 Subject: RE: sunbelt IRC channel/Server > "I gotta say, usually the open source community has the faster, more > accurate support at 3am for free... compared to some commercial > company's slower, read from a script support at 3pm for a fee." > > True - but the open source community can also simply shrug and say "I > don't know, sorry dude" at 3:00 a.m. with no financial repercussions or > escalation options. > > Jim > > Jim Holmgren > Manager of Server Engineering > XLHealth Corporation > The Warehouse at Camden Yards > 351 West Camden Street, Suite 100 > Baltimore, MD 21201 > 410.625.2200 (main) > 443.524.8573 (direct) > 443-506.2400 (cell) > www.xlhealth.com > > > > -----Original Message----- > From: Matthew W. Ross [mailto:mr...@ephrataschools.org] > Sent: Tuesday, May 11, 2010 11:43 AM > To: NT System Admin Issues > Subject: RE: sunbelt IRC channel/Server > > I still use IRC. > > It's extremely useful for developers who are geographically separated > from each other, especially for open source products. It's also useful > for when a specific problem arises with said open source program, and I > can go ask the people who actually use/develop the software where I'm > going wrong. > > I gotta say, usually the open source community has the faster, more > accurate support at 3am for free... compared to some commercial > company's slower, read from a script support at 3pm for a fee. > > > --Matt Ross > Ephrata School District > > > ----- Original Message ----- > From: Alex Eckelberry > [mailto:al...@sunbelt-software.com] > To: NT System Admin Issues > [mailto:ntsysad...@lyris.sunbelt-software.com] > Sent: Tue, 11 May 2010 > 06:30:31 -0700 > Subject: RE: sunbelt IRC channel/Server > > > > We don't use IRC alas. > > > > From: John Hornbuckle [mailto:john.hornbuc...@taylor.k12.fl.us] > > Sent: Tuesday, May 11, 2010 6:17 AM > > To: NT System Admin Issues > > Subject: RE: sunbelt IRC channel/Server > > > > IRC? I feel like I just stepped out of a time machine and back into > the 20th > > century! > > > > ;-) > > > > > > > > John Hornbuckle > > MIS Department > > Taylor County School District > > www.taylor.k12.fl.us<http://www.taylor.k12.fl.us> > > > > > > > > > > From: justino garcia [mailto:jgarciaitl...@gmail.com] > > Sent: Monday, May 10, 2010 11:08 PM > > To: NT System Admin Issues > > Subject: OT: sunbelt IRC channel/Server > > > > OT sunbelt IRC channel/Server > > ??? > > -- > > Justin > > IT-TECH > > > > > > > > > > > > > > > > > > > > > > > > > > > > NOTICE: Florida has a broad public records law. Most written > communications > > to or from this entity are public records that will be disclosed to > the > > public and the media upon request. E-mail communications may be > subject to > > public disclosure. > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > CONFIDENTIALITY NOTICE: This email, including attachments, is for the sole > use of the intended recipient(s) and may contain confidential and/or > protected health information. Under the Federal Law (HIPAA), the intended > recipient is obligated to keep this information secure and confidential. Any > disclosure to third parties without authorization from the member of as > permitted by law is prohibited and punishable under Federal Law. If you are > not the intended recipient, please contact the sender by reply e-mail and > destroy all copies of the original message. > > NOTA DE CONFIDENCIALIDAD: Este facsímile, incluyendo lo adjunto, es para el > uso exclusivo del destinatario(s) y puede contener información confidencial > y/o información protegida de salud. En virtud de la Ley Federal (HIPAA), el > destinatario tiene la obligación de mantener esta información segura y > confidencial. Cualquier divulgación a terceros sin la autorización de los > miembros de lo permitido por la ley está prohibido y penado en virtud de la > Ley Federal. Si usted no es el destinatario, por favor, póngase en contacto > con el remitente por teléfono y destruir todas las copias del mensaje > original > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
