OK you did not say which OS he was running on, but I have a few suggestions, first if it is XP go to C:\\Documents and Settings\USERNAME\Local Settings\Temporary Internet Files\Content.Outlook Vista/Win7 go to C:\Users\username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook And delete the files in this directory. Make sure Outlook is closed first. I have found this usually clears up the problem you listed.
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Wednesday, June 02, 2010 3:35 PM To: NT System Admin Issues Subject: RE: strange Outlook problem Not yet. FYI, it appears that the difference is between files created in Excel 2000 and Excel 2007. The user in question has Excel 2007, but can only open Excel 2000 files. [John-Aldrich][Tile-Tools] From: Rod Trent [mailto:rodtr...@myitforum.com] Sent: Wednesday, June 02, 2010 4:31 PM To: NT System Admin Issues Subject: RE: strange Outlook problem Disabled all/any add-ons? From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Wednesday, June 02, 2010 4:21 PM To: NT System Admin Issues Subject: strange Outlook problem I have one user who is unable to save/open any Excel documents from his email - at least from his "inbox." From his "Deleted items" folder he is able to open Excel spreadsheets, but not from his Inbox. We have Vipre Enterprise here and I just migrated the users to a new box as the old box was low on disk space on the C: drive. Wondering if maybe I messed something up on the settings for that group of users? [John-Aldrich][Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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