For a nominal fee...
From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, July 22, 2010 11:23 AM To: NT System Admin Issues Subject: RE: Outlook 2007 Calendar Log Viewer It's not available unfortunately. PSS doesn't release the utility. You send them a log, they decode it, and then they are happy to send you the decoded report while they analyze the issue. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Joe Tinney [mailto:jtin...@lastar.com] Sent: Wednesday, July 21, 2010 4:50 PM To: NT System Admin Issues Subject: RE: Outlook 2007 Calendar Log Viewer LoL, yeah, you caught me! ;-) From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, July 21, 2010 3:29 PM To: NT System Admin Issues Subject: RE: Outlook 2007 Calendar Log Viewer Did you mean (*cough*MBS*cough*) ? J From: Joe Tinney [mailto:jtin...@lastar.com] Sent: Wednesday, July 21, 2010 12:06 PM To: NT System Admin Issues Subject: Outlook 2007 Calendar Log Viewer We have one user who is complaining of 'rampant' calendaring issues and is really making a big fuss about this to all the right people. We've done a slew of troubleshooting and are continuing to do so. As part of this, we ran across the Enable Logging (http://office.microsoft.com/en-us/outlook-help/what-is-the-enable-loggi ng-troubleshooting-option-HA001230421.aspx) feature of Outlook 2007. However, it notes that the Calendar logs are stored in a binary format and requires Microsoft Services to read them (also: http://support.microsoft.com/kb/841615). We are pretty certain that this is isolated to this one person and are heavily suspecting user-error to be the culprit of these missing meetings but aren't ruling out other things (add-ins, Blackberry, etc). --- The Issue: --- Does anyone know what application Microsoft Services uses for this and if they provide it on their download site? Does anyone have it? (*cough*MVPs*cough*). The format is some sort of hybrid as it uses the Windows Trace (.etl) format for time stamps of events and some other details about them but plaintext for the time, date and subject. There is nothing written in the file header to indicate what application might open it and be useful. We can engage Microsoft Support but it hasn't gotten to that point yet... unless only they can read these logs. If that's the case we'll open a ticket once we get a log with an occurrence. Thanks gang, Joe ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
