Wow, lucky you! Our call center agents have 3 monitors (and some want a fourth)...
If you switch the monitors on which the 2 apps run, does the EMR app always insist on opening its new window on the other monitor - regardless of which it is currently showing? -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA® 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals® (ASPCA ®) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. "Tom Miller" <tmil...@hnncsb.org> wrote on 08/12/2010 08:30:23 AM: > Hi Folks, > > We have a call center staff here, and they all use dual monitors. > One monitor has the call center application, the other is supposed > to have our medical (EMR) application. The problem we are seeing > is the EMR application won't stay on a single monitor. > > The EMR app is web-based. The user logs on, then from there users > select menu options (calendaring, clinical records, and so on.). > Once a selection is made another browser instance is started. It > always starts on the other monitor. > > Right now the app only runs on IE6/IE7 and Windows XP. I will be > updating the AIX NOS and the EMR soon, but I don't think that will > help. Also, we can't force subsequent windows to open in a new tab > instead of a new browser (crappy app, but it's going away in a year at least). > > Suggestions? We are considering instead providing a large monitor > instead of two monitors. > > > Tom Miller > Engineer, Information Technology > Hampton-Newport News Community Services Board > 757-788-0528 > Confidentiality Notice: This e-mail message, including attachments, > is for the sole use of the intended recipient(s) and may contain > confidential and privileged information. Any unauthorized review, > use, disclosure, or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply e-mail and > destroy all copies of the original message. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
