My support experieces have been few and far between. That being said, when I need it...it is slow. Of course, I was only willing to go by 8x5 support. I don't think the extended support hours are worth the premium.
On Wed, Sep 22, 2010 at 10:50 AM, David Lum <david....@nwea.org> wrote: > We demoed PGP full disk encryption very early this year and in April > ponied up for the licenses. Up to that point PGP support was fine – not > spectacular, but good enough and quite consistent. > > > > Full rollout (260 systems) started last week, and I’ve had very little > success with the responses from tech support requests this month. > > *David Lum** **// *SYSTEMS ENGINEER > NORTHWEST EVALUATION ASSOCIATION > (Desk) 971.222.1025 *// *(Cell) 503.267.9764 > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin