My support experieces have been few and far between.  That being said, when
I need it...it is slow.  Of course, I was only willing to go by 8x5
support.  I don't think the extended support hours are worth the premium.

On Wed, Sep 22, 2010 at 10:50 AM, David Lum <david....@nwea.org> wrote:

>  We demoed PGP full disk encryption very early this year and in April
> ponied up for the licenses. Up to that point PGP support was fine – not
> spectacular, but good enough and quite consistent.
>
>
>
> Full rollout (260 systems) started last week, and I’ve had very little
> success with the responses from tech support requests this month.
>
> *David Lum** **// *SYSTEMS ENGINEER
> NORTHWEST EVALUATION ASSOCIATION
> (Desk) 971.222.1025 *// *(Cell) 503.267.9764
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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