Yes it does. In the occasions you list, I wouldn't be touching their computer as the user, I'd be logging in as another user to do stuff, so remote desktop would work. IF it's user-centric or profile releated, the user has to be present as much as possible, so again remote assistance is the answer.
On Mon, Sep 27, 2010 at 5:01 PM, Jason Gauthier <jgauth...@lastar.com>wrote: > Doesn’t RA require someone to initiate the assistance? > > > > That doesn’t work for working on someone’s computer during their scheduled > lunch time, or when they’re at a meeting. > > > > > > *From:* Jonathan Link [mailto:jonathan.l...@gmail.com] > *Sent:* Monday, September 27, 2010 4:01 PM > > *To:* NT System Admin Issues > *Subject:* Re: VNC for Windows 7? > > > > Isn't that what RemoteAssistance is for? > > On Mon, Sep 27, 2010 at 3:46 PM, Jason Gauthier <jgauth...@lastar.com> > wrote: > > A suggestion by someone who doesn’t do end user support all day.. =) > > > > > > *From:* Don Guyer [mailto:don.gu...@prufoxroach.com] > *Sent:* Monday, September 27, 2010 3:00 PM > > > *To:* NT System Admin Issues > *Subject:* RE: VNC for Windows 7? > > > > What about plain ole’ RDP? Unless you need it to be interactive while the > user is still logged on as themselves. GPO it and you’re all set. > > > > Don Guyer > > Systems Engineer - Information Services > > Prudential, Fox & Roach/Trident Group > > 431 W. Lancaster Avenue > > Devon, PA 19333 > > Direct: (610) 993-3299 > > Fax: (610) 650-5306 > > don.gu...@prufoxroach.com > > > > *From:* Jason Gauthier [mailto:jgauth...@lastar.com] > > *Sent:* Monday, September 27, 2010 2:58 PM > *To:* NT System Admin Issues > *Subject:* RE: VNC for Windows 7? > > > > I use UltraVNC, but my biggest complaint is lack of IPv6 support. If anyone > knows of a truly free VNC type system that supports IPv6 that wou;ld be > great. > > > > Someone mentioned Teamviewer. Unless you pay for it, you cannot use it for > commercial use. I recommend it for personal use, and it works really well. > > > > > > *From:* Todd Lemmiksoo [mailto:tlemmik...@all-mode.com] > *Sent:* Monday, September 27, 2010 2:12 PM > *To:* NT System Admin Issues > *Subject:* RE: VNC for Windows 7? > > > > Still using UltraVNC on Win7 and XP. > > > > *From:* David Mazzaccaro [mailto:david.mazzacc...@hudsonhhc.com] > *Sent:* Monday, September 27, 2010 12:08 PM > *To:* NT System Admin Issues > *Subject:* VNC for Windows 7? > > > > I am curious - what VNC (or other remote desktop utilities) do you guys > like for Win7 machines? > > > . > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
