If you have a laptop (or other unit that isn't showing this symptom) with a removable drive, swap drives. My suspicion is that it is a hardware problem... I had this problem with a laptop and they ended up replacing the drive, but they wanted me to test it to ensure it wasn't a controller.
On Wed, Sep 29, 2010 at 10:02 PM, <greg.swe...@actsconsulting.net> wrote: > Clarity seems to be the buzz word this week. > > Drive disappears from explorer. Drive management shows nothing. Device > manager has no listing. Pull the drive reinsert and they all come back. > Drive internally is done via SATA. The USFF uses the same interface you > would on a laptop . Push in on the lever and pull out and the drive comes > right out. > I haven't tried an explicit path but I am very sure that it wont work since > there is nothing in device manager. > > I am hoping there is some registry path or file I can pull and let the > system redetect to make it stable. I just don't know how to troubleshoot > that though. > > Greg Sweers > CEO > ACTS360.com > P.O. Box 1193 > Brandon, FL 33509 > 813-657-0849 Office > 813-758-6850 Cell > 813-341-1270 Fax > > > -----Original Message----- > From: Ben Scott [mailto:mailvor...@gmail.com] > Sent: Wednesday, September 29, 2010 9:13 PM > To: NT System Admin Issues > Subject: Re: Strange disappearing DVD Drive. > > On Wed, Sep 29, 2010 at 9:08 PM, <greg.swe...@actsconsulting.net> wrote: > > We have a batch of Optiplex 755 Ultra Small Form Factors that the DVD > Drive > > just disappears. > > Explain "disappears". I'm guessing it doesn't show up in Explorer. > What if you give something an explicit path, e.g., "DIR D:\". What > does DISKMGMT.MSC show? What about Device Manager (especially viewing > by connection)? Anything in the Event Viewer log? > > How does the DVD drive attach internally, i.e., USB, SATA, ...? > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
