Used to use something along those lines from NirSoft, USBDevView or something 
like that

-----Original Message-----
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Friday, December 03, 2010 1:50 PM
To: NT System Admin Issues
Subject: RE: OT: Canon Rebel XTi not recognized by XP Pro

I know there's a USB cleaner... basically it allows you to see all the USB
devices you've plugged into your computer and remove them from the system,
but for the life of me I don't recall where I got it or what it's called.



From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com] 
Sent: Friday, December 03, 2010 4:26 PM
To: NT System Admin Issues
Subject: RE: OT: Canon Rebel XTi not recognized by XP Pro

Trust me, I know, but not what the wife wants.

Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians & Associates, PA
jra...@eaglemds.com
www.eaglemds.com 
________________________________________
From: John Cook [mailto:john.c...@pfsf.org] 
Sent: Friday, December 03, 2010 1:59 PM
To: NT System Admin Issues
Subject: Re: OT: Canon Rebel XTi not recognized by XP Pro

External card reader..... 
John W. Cook 
Systems Administrator 
Partnership for Strong Families

________________________________________
From: Raper, Jonathan - Eagle <jra...@eaglemds.com> 
To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com> 
Sent: Fri Dec 03 13:56:40 2010
Subject: OT: Canon Rebel XTi not recognized by XP Pro 
Any help here would be appreciated if anyone can point me in the right
direction. My Google-fu is failing me, and so is my USB removal-fu. I've run
into something similar before with a USB printer, but I don't remember the
full fix, or even if any of that knowledge would carry over.

Here goes.

I formatted and reinstalled a slipstreamed XP with SP3 on my personal laptop
using nlite. Confession - I don't remember ALL of my tweaks within nlite,
however everything except this one thing seems to be working perfectly fine.

Before I installed the software for my camera, but after installing numerous
other things, not to mention AV, Open Office, and all the MS updates, my
wife plugged the camera in, which Canon documentation specifically warns
against. I've done this on other XP machines and the camera was recognized
just fine, at least for the purpose of pulling images off, which is really
all we needed anyway.

Only this time it didn't work.

In Dev Manager I get a yellow exclamation mark over "Canon Digital
Camera.#157; under "Other Devices.#157; (not under "Imaging Devices.#157;,
where it appears on another XP laptop that I've never installed the drivers
on). I called Canon, and their tech support basically said it was a problem
with my computer and was not their problem (but, to their credit, they did
try to help me, unsuccessfully).

I removed the device from within Device Manager, and poked around in the
registry, removing class keys {6BDD1FC6.} and USB keys {Vid_04a9&Pid_3110.}
. several reboots and a couple of repeat attempts later, still no dice.

Anyone got an idea of where I can go that I've missed?

Thanks,
Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians & Associates, PA
jra...@eaglemds.com
www.eaglemds.com 


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