Used to use something along those lines from NirSoft, USBDevView or something like that
-----Original Message----- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, December 03, 2010 1:50 PM To: NT System Admin Issues Subject: RE: OT: Canon Rebel XTi not recognized by XP Pro I know there's a USB cleaner... basically it allows you to see all the USB devices you've plugged into your computer and remove them from the system, but for the life of me I don't recall where I got it or what it's called. From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com] Sent: Friday, December 03, 2010 4:26 PM To: NT System Admin Issues Subject: RE: OT: Canon Rebel XTi not recognized by XP Pro Trust me, I know, but not what the wife wants. Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA jra...@eaglemds.com www.eaglemds.com ________________________________________ From: John Cook [mailto:john.c...@pfsf.org] Sent: Friday, December 03, 2010 1:59 PM To: NT System Admin Issues Subject: Re: OT: Canon Rebel XTi not recognized by XP Pro External card reader..... John W. Cook Systems Administrator Partnership for Strong Families ________________________________________ From: Raper, Jonathan - Eagle <jra...@eaglemds.com> To: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com> Sent: Fri Dec 03 13:56:40 2010 Subject: OT: Canon Rebel XTi not recognized by XP Pro Any help here would be appreciated if anyone can point me in the right direction. My Google-fu is failing me, and so is my USB removal-fu. I've run into something similar before with a USB printer, but I don't remember the full fix, or even if any of that knowledge would carry over. Here goes. I formatted and reinstalled a slipstreamed XP with SP3 on my personal laptop using nlite. Confession - I don't remember ALL of my tweaks within nlite, however everything except this one thing seems to be working perfectly fine. Before I installed the software for my camera, but after installing numerous other things, not to mention AV, Open Office, and all the MS updates, my wife plugged the camera in, which Canon documentation specifically warns against. I've done this on other XP machines and the camera was recognized just fine, at least for the purpose of pulling images off, which is really all we needed anyway. Only this time it didn't work. In Dev Manager I get a yellow exclamation mark over "Canon Digital Camera.#157; under "Other Devices.#157; (not under "Imaging Devices.#157;, where it appears on another XP laptop that I've never installed the drivers on). I called Canon, and their tech support basically said it was a problem with my computer and was not their problem (but, to their credit, they did try to help me, unsuccessfully). I removed the device from within Device Manager, and poked around in the registry, removing class keys {6BDD1FC6.} and USB keys {Vid_04a9&Pid_3110.} . several reboots and a couple of repeat attempts later, still no dice. Anyone got an idea of where I can go that I've missed? Thanks, Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA jra...@eaglemds.com www.eaglemds.com ________________________________________ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. 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