Perhaps a lack of hub or device power? Try plugging in to each available USB port to see if the behavior changes.
-- ME2 On Fri, Dec 3, 2010 at 2:13 PM, Raper, Jonathan - Eagle <jra...@eaglemds.com > wrote: > Yeah, I looked at hidden devices, but I’ll check it again. I’ve also > thought about deleting all of the USB, but haven’t tried it yet. Thanks for > the response! > > > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA* > *jra...@eaglemds.com* > *www.eaglemds.com > ------------------------------ > > *From:* VIPCS [mailto:vi...@stny.rr.com] > *Sent:* Friday, December 03, 2010 5:10 PM > > *To:* NT System Admin Issues > *Subject:* RE: Canon Rebel XTi not recognized by XP Pro > > > > From a command prompt: > > > > Set devmgr_show_nonpresent_devices=1 > > Devmgmt.msc > > (In device manager, View à Show Hidden Devices) > > > > Look at all the dimmed USB and other devices, if any. Uninstall any > devices that appear to be related to the camera. > > > > You could also try deleting everything under the USB node; sometimes that > resolves issues, even if the problem is with a specific device. If you use > a USB mouse or keyboard, though, doing that will disable the mouse or > keyboard until you reboot the system. > > > > Sincerely, > > > > Jeffrey and Mary Jane Harris > > VIPCS > > > ------------------------------ > > *From:* Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com] > *Sent:* Friday, December 03, 2010 1:57 PM > *To:* NT System Admin Issues > *Subject:* OT: Canon Rebel XTi not recognized by XP Pro > > > > Any help here would be appreciated if anyone can point me in the right > direction. My Google-fu is failing me, and so is my USB removal-fu. I’ve run > into something similar before with a USB printer, but I don’t remember the > full fix, or even if any of that knowledge would carry over. > > > > Here goes. > > > > I formatted and reinstalled a slipstreamed XP with SP3 on my personal > laptop using nlite. Confession - I don’t remember ALL of my tweaks within > nlite, however everything except this one thing seems to be working > perfectly fine. > > > > Before I installed the software for my camera, but after installing > numerous other things, not to mention AV, Open Office, and all the MS > updates, my wife plugged the camera in, which Canon documentation > specifically warns against. I’ve done this on other XP machines and the > camera was recognized just fine, at least for the purpose of pulling images > off, which is really all we needed anyway… > > > > Only this time it didn’t work. > > > > In Dev Manager I get a yellow exclamation mark over “Canon Digital Camera” > under “Other Devices” (not under “Imaging Devices”, where it appears on > another XP laptop that I’ve never installed the drivers on). I called Canon, > and their tech support basically said it was a problem with my computer and > was not their problem (but, to their credit, they did try to help me, > unsuccessfully). > > > > I removed the device from within Device Manager, and poked around in the > registry, removing class keys {6BDD1FC6…} and USB keys {Vid_04a9&Pid_3110…} > . several reboots and a couple of repeat attempts later, still no dice. > > > > Anyone got an idea of where I can go that I’ve missed? > > > > Thanks, > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA* > *jra...@eaglemds.com* > *www.eaglemds.com > > > > > ------------------------------ > > Any medical information contained in this electronic message is > CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to > view, copy, disclose, or disseminate CONFIDENTIAL information. This > electronic message may contain information that is confidential and/or > legally privileged. It is intended only for the use of the individual(s) > and/or entity named as recipients in the message. If you are not an intended > recipient of this message, please notify the sender immediately and delete > this material from your computer. Do not deliver, distribute or copy this > message, and do not disclose its contents or take any action in reliance on > the information that it contains. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
