There are companies which specialize in auditing telco bills/contracts.
 They make there money off a percentage of what they save you  from improper
billings.  If you are stuck in a long contract, you may want to check them
out.

-Jeff Steward

On Wed, Jan 26, 2011 at 4:54 PM, Kim Longenbaugh
<k...@colonialsavings.com>wrote:

>  Incompetence?  Depends on your viewpoint… can you imagine how much
> un-earned income they generate each year because of the “errors” in the
> billing that their customers don’t notice?  I wouldn’t be surprised to find
> that someone in their organization didn’t program a nice little subroutine
> in their billing system to randomly insert spurious billings.
>
>
>
>
>
>
>
> *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com]
> *Sent:* Wednesday, January 26, 2011 3:50 PM
>
> *To:* NT System Admin Issues
> *Subject:* RE: Verizon Data Services down
>
>
>
> We get double-billed, over-charged, and billed for services we don’t have
> with regularity.  It takes my boss over 2 hours to go over the billing, then
> another hour on the phone with them.  AT&T’s incompetence is only surpassed
> by their… wait a minute… nope, never mind.  Their incompetence can’t be
> surpassed.
>
>
>
> *From:* Steven Peck [mailto:sep...@gmail.com]
> *Sent:* Wednesday, January 26, 2011 11:59 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Verizon Data Services down
>
>
>
> We switched to Verizon to 'save money'.  The resultant inability to contact
> people you needed to contact didn't end up saving enough money to override
> the irritation of not getting ahold of people.
>
> On Wed, Jan 26, 2011 at 9:14 AM, Maglinger, Paul <pmaglin...@scvl.com>
> wrote:
>
> Just curious if your accounting department feels the same way.  I assume
> their billing department must use the same business model as the health care
> industry.  I can’t figure out my medical bills half the time either.
>
>
>
> *From:* Steven Peck [mailto:sep...@gmail.com]
> *Sent:* Wednesday, January 26, 2011 10:54 AM
>
>
> *To:* NT System Admin Issues
> *Subject:* Re: Verizon Data Services down
>
>
>
> I like AT&T.
>
> Over 10 years and I figure all you people that have so many issues with
> them either have iPhones or something.  I have an iPhone fanatic next cube
> over and I'm using my phone and he's complaining about dropped calls.  I had
> a Nokia and now a Windows Phone.  Our office BlackBerries were on ATT, then
> went Verizon and have now returned to the stable service we had with ATT as
> Verizon after a rather awful time on Verizon.  I have noted slight
> differences in reception with my various personal phones and my blackberries
> (both on the same ATT network) over the years. (Yes, I have two phones, my
> work phone and my personal phone - policy issue)
>
> Have there been rough patches?  Sure, the ATT / Cingular merger resulted in
> a few annoying months that eventually smoothed out as they corrected tower
> issues.  I look forward to the weeping, wailing and gnashing of teeth as the
> iPhones infect the Verizon network, cause it's not an Apple issue if you
> hold it wrong :)
>
> Steven Peck
> http://www.blkmtn.org
>
> On Wed, Jan 26, 2011 at 5:55 AM, Maglinger, Paul <pmaglin...@scvl.com>
> wrote:
>
> <rant>
>
> You think you have problems?  We have AT&T.
>
> <./rant>
>
>
> -----Original Message-----
> From: Raper, Jonathan - Eagle [mailto:jra...@eaglemds.com]
> Sent: Tuesday, January 25, 2011 7:38 AM
> To: NT System Admin Issues
> Subject: Re: Verizon Data Services down
>
> +1
>
>
> <rant>
>
> I used to feel differently when we were a CT Communications CLEC customer,
> but then Windstream bought them and screwed everything up. It took well over
> a year to get all 12 of our sites transitioned to a new provider (PaeTec,
> which in contrast is much better). We've still got bills coming in from
> Windstream for our B1 lines, largely because Windstream's Customer Service
> Records are such an awful mess...
>
> <rant end>
>
> Jonathan L. Raper, MCSE
>
> Thumb-typed from my HTC Incredible (and yes, it really is) Droid. Please
> excuse brevity & any misspellings.
>
> ----- Reply message -----
> From: "greg.swe...@actsconsulting.net" <greg.swe...@actsconsulting.net>
> Date: Tue, Jan 25, 2011 8:24 am
>
> Subject: Verizon Data Services down
>
> To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com>
>
> That's any phone company...
>
> Greg Sweers
> CEO
> ACTS360.com
> P.O. Box 1193
> Brandon, FL  33509
> 813-657-0849 <tel:+18136570849> Office
> 813-758-6850 <tel:+18137586850> Cell
> 813-341-1270 <tel:+18133411270> Fax
>
>
>
> -----Original Message-----
> From: Ben Scott [mailto:mailvor...@gmail.com]
> Sent: Tuesday, January 25, 2011 12:01 AM
> To: NT System Admin Issues
> Subject: Re: Verizon Data Services down
>
> On Mon, Jan 24, 2011 at 11:54 PM, Jeff Brown <2jbr...@gmail.com> wrote:
> > That's more info than I got.  Thanks.  Seems like an LONG time for a
> > provider like Verizon to have limited services for an unknown number of
> > users.
>
>  Verizon owns its customers, and they know it.
>
>  "We don't care.  We don't have to.  We're The Phone Company."
>
> -- Ben
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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