I discovered an issue here with Reader 9.x that prevented a user on Vista from printing a PDF on a website. Example: vendor sends notice of an invoice. User has to log into vendor's website to access the invoice. User prints invoice (for Accounting), but could not with Reader 9.x.
I was able to duplicate it on my own machine. I tested with both HP and Xerox printers. I tested with multiple websites. When I upgraded to Reader X, the problem was resolved. It has not been an issue for any other O/S here (Windows 2000, XP, Windows 7). From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: 14 February 2011 13:10 To: NT System Admin Issues Subject: Re: Acrobat 9.4.2 breaks printing PDFs We are all standard 9.x. Problems are intermittent, but once they strike printing stops and sometimes takes two or more restarts (print spooler or computer depending on who's taking action between a user and an workstation admin) and it seems limited to only Windows 7 users... On Mon, Feb 14, 2011 at 1:07 PM, Sam Cayze <sca...@gmail.com> wrote: >From the forums, it looks like Pro. Not everyone specified Pro, but Standard was never mentioned. I have Standard deployed here, and haven't seen any issues yet. Double-checking with my users now. Sam -----Original Message----- From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Saturday, February 12, 2011 5:02 AM To: NT System Admin Issues Subject: RE: Acrobat 9.4.2 breaks printing PDFs Adobe Acrobat or Adobe Pro ??? Erik Goldoff IT Consultant Systems, Networks, & Security ' Security is an ongoing process, not a one time event ! ' -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Friday, February 11, 2011 6:42 PM To: NT System Admin Issues Subject: Acrobat 9.4.2 breaks printing PDFs This just came across the patchmanagement.org <http://patchmanagement.org/> list and I thought it significant enough to re-post here. Updating Adobe Acrobat to 9.4.2 (the recently released security patch) can break printing of PDFs. Does not affect Reader. Confirmed by Adobe. Acrobat 10 (X) is unaffected. This aspect is not confirmed by Adobe as yet. Adobe suggests it's limited to certainly printer models, but other people suggest it may be something else. http://forums.adobe.com/thread/789250 Thanks to Lars Nelson for the tip. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
