Very good advice and perspective on the global nature of this list and it's
expertise.

 - WJR


On Thu, Feb 24, 2011 at 09:56, Maglinger, Paul <pmaglin...@scvl.com> wrote:

> I'm just going to butt in for a moment and submit this.
>
> If I'm having an issue that I can't find a solution for on my own and isn't
> business critical, or researching a new technology, in short something that
> doesn't have to be solved immediately, I submit it to the list.  The members
> of this list are world-wide and the solution may not come to light in less
> than 24-hours.
>
> If the problem is critical, it's worth the money to pay the tech support
> charge (or have the service contract) and deal with the OEM.
>
> I have submitted issues to lists after contacting OEM tech support if we're
> not getting anywhere to see if anyone else has any ideas or experienced the
> same problem.  But I have always considered the list as a resource with a
> weekday only, 24 hour response time.  I suggest that all members consider it
> in like manner.
>
> -Paul
>
> -----Original Message-----
> From: Steven M. Caesare [mailto:scaes...@caesare.com]
> Sent: Thursday, February 24, 2011 8:50 AM
> To: NT System Admin Issues
> Subject: RE: RE: Dell battery replacement still giving warning
>
> One action that was only mildly impatient combined along with your previous
> actions which were completely impetuous provides the list with a persona by
> which to judge you
>
> If you don't like that reputation, change it by action, not by whining.
>
> -sc
>
>
> > -----Original Message-----
> > From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
> > Sent: Thursday, February 24, 2011 9:38 AM
> > To: NT System Admin Issues
> > Subject: RE: RE: Dell battery replacement still giving warning
> >
> > Jonathan, thank you for your reply. Yes, I should have waited, but the
> > consensus of opinion on this list yesterday seemed to be "don't worry
> about
> > it... if you can't find it easily from Dell, just get it wherever." I am
> not going to
> > beat myself up over $10, especially when the total price was like $35.
> Sure
> > Dell would have been a bit cheaper, which surprises the heck out of me,
> as
> > typically OEM parts are more expensive. However, I feel I *was* following
> > the consensus of opinion, which is why I'm pi$$ed off that you guys are
> > jumping down my throat on this.
> >
> > As I have said multiple times, I'm not worried about $10. I feel I *did*
> listen
> > to the list and I didn't get the best possible deal, but I'm OK with
> that. It's
> > ONLY $10.
> >
> > What really grates on me is that I feel I did listen to the list and now
> you guys
> > are jumping on me because I followed that advice. Ya know... the ONE time
> I
> > do take the time to listen I get jumped. Doesn't encourage me to be
> patient
> > and listen to the advice on this list!
> >
> > I appreciate your point of view, Jonathan, I really do. However, it seems
> to
> > me that I'm being PUNISHED for doing what the list recommended. Do I wish
> > I'd waited for my Dell rep? Sure. I would have liked to save $10. Am I
> going to
> > beat myself up over $10? No.
> >
> >
> >
> > From: Jonathan [mailto:ncm...@gmail.com]
> > Sent: Thursday, February 24, 2011 9:29 AM
> > To: NT System Admin Issues
> > Subject: Re: RE: Dell battery replacement still giving warning
> >
> > No, John.
> > The gripe is that you appear to be too impatient to sit still long enough
> for
> > anyone to help you. The reason you were given a hard time about buying
> > from third party (after someone from this list recommended said 3rd
> party) is
> > simply because you came back to this list and said you should have waited
> for
> > a response from your Dell rep....and you should have. In the end, it
> doesn't
> > matter where you get components such as keyboards, mice, etc....it comes
> > down to price combined with comfort level you have with the vendor. If
> > someone here recommends a vendor, it is because they had a good
> > experience and felt that they got good value. Period.
> > More than once you've come here asking for advice and we've tried to
> help,
> > only to be told you've gone in a different direction without waiting for
> the
> > advice you specifically requested. Thus aggravated the group, because we
> > could have taken our time to help someone else who was willing to wait
> and
> > take advice, or because we could have done something else more productive
> > with our time.
> > Friendly suggestion....if you are willing to wait for the consensus of
> the
> > group, then ask a question. If you can't or aren't willing to wait, then
> respect
> > the group's time (and save some face for yourself) by not posting in the
> first
> > place.
> > The same would apply to your Dell rep or any other party from whom you
> are
> > trying to solicit advice or assistance.
> > Just my $0.02. YMMV, especially if you stopped reading before you got
> this
> > far because you decided to try and find a bigger, better answer.
> > Jonathan - Thumb typed from my HTC Droid Incredible (and yes, it really
> is)
> > on the Verizon network.
> > On Feb 24, 2011 9:14 AM, "John Aldrich" <jaldr...@blueridgecarpet.com>
> > wrote:
> > > True. HOWEVER, this time, I take the list advice, even going so far as
> > > to use a recommended vendor, and now you guys have the nerve to cry
> > "foul"?!?!?
> > >
> > > You guys need to decide if you want me to follow your advice or not.
> > > Yes,
> > I
> > > do have a tendency to be impatient. I know that, and I'm working on it.
> > But
> > > as I said, I took your advice and went to a **RECOMMENDED** 3rd party
> > vendor
> > > and now you guys are getting ticked because I did what you
> > recommended!
> > >
> > > Get real!
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Ben Scott [mailto:mailvor...@gmail.com]
> > > Sent: Thursday, February 24, 2011 9:08 AM
> > > To: NT System Admin Issues
> > > Subject: Re: Dell battery replacement still giving warning
> > >
> > > On Thu, Feb 24, 2011 at 8:44 AM, John Aldrich
> > > <jaldr...@blueridgecarpet.com> wrote:
> > >> Now hold on just a moment...
> > >
> > > The issue is that you have repeatedly come on to this list, posted a
> > > question, and once we all spend our valuable time trying to help you,
> > > you respond that you had already pursued a solution via other avenues
> > > and don't need our help.
> > >
> > > -- Ben
> > >
> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
> > >
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>
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