Greetings!

We have a Juniper SA-2000 SSL remote access appliance.  Yesterday, I 
noticed that the LED for one of the two interface ports was red.  The 
"activity" LED was flickering along nicely, just like the other port 
(which is green).  I have no idea how long this LED has been red.

The NIC with the red LED is the external NIC into the firewall.

I've logged into the administrator page, and the only alarm I saw was that 
the user access log was full.  That got dumped (LED still red).  There 
were several (not exceeding the license limit) logged on users, none of 
whom are complaining.  In fact, I used it this morning with no problems.

As this NIC connects to the firewall - no, the firewall shows nothing 
amiss for that interface.

I am currently locked out of the Juniper support site.  For a password 
reset, the web site says I'll hear back from them within 3 days.  Right...

In the mean time, anyone using Juniper SSL remote access products know the 
significance of a red LED on a network port (which seems to be completely 
functional otherwise)?

Thanks!
--
Richard D. McClary
Systems Administrator, Information Technology Group 
ASPCA®
1717 S. Philo Rd, Ste 36
Urbana, IL  61802
 
richardmccl...@aspca.org
 
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