I'd run it on a PC first.  Capture the traffic when you try to browse to
a web page then have a look through the capture.  You'll be able to see
when it resolves the dns address and basically what happens after that.
It's all time stamped so something obvious may appear.

 

Also compare two captures, one during the day when the problem occurs
and one after 4 or 5 pm.

 

 

 

From: gswe...@acts360.com [mailto:gswe...@acts360.com] 
Sent: Wednesday, 16 March 2011 1:38 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

 

Yeah I am going to connect one to the main switch and turn on the
monitoring port tomorrow to see what we can see.  Not sure what I am
even looking for though.

 

Greg Sweers

CEO

ACTS360.com <http://www.acts360.com/> 

P.O. Box 1193

Brandon, FL  33509

813-657-0849 Office

813-758-6850 Cell

813-341-1270 Fax

 

From: James Hill [mailto:j.h...@coffeeclub.com.au] 
Sent: Tuesday, March 15, 2011 11:04 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

 

Have you run wireshark on one of the pc's?   It might help.  Might not
too but it's an avenue to try.

 

From: gswe...@acts360.com [mailto:gswe...@acts360.com] 
Sent: Wednesday, 16 March 2011 12:40 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

 

Yeah we have plugged in directly to the router, no issue, 

 

Plugged in behind firewall, no issue

 

Behind iprism, no issue..

 

Its possible load, but when the issue is happening there is virtually
zero on the pipe, and once the speedtest page loads, I can get 50/5 no
issue.  Its simply a delay in opening the page, IE cycles for 10 to 15
secs.

 

I am going to test Firefox tomorrow to see if its something in IE, or a
GP that's doing something weird, but I don't see that only happening
during the day, but being fine at night.

 

I am more thinking that there is some device on the network that is
doing something...I just don't know how to identify weird traffic or
responses that would cause the delays.  

 

Like I said, its just weird..  I am out of ideas.  We are going over
tomorrow during the day, and pulling each network segment off to see if
we can isolate it to a specific network segment and progressively work
it back until we find the culprit.

 

Greg Sweers

CEO

ACTS360.com <http://www.acts360.com/> 

P.O. Box 1193

Brandon, FL  33509

813-657-0849 Office

813-758-6850 Cell

813-341-1270 Fax

 

From: Kim Longenbaugh [mailto:k...@colonialsavings.com] 
Sent: Tuesday, March 15, 2011 5:27 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

 

I think you're on the right track looking at the firewall, since the
problem doesn't happen going to internal sites, which don't go across
it.

Maybe the firewall is doing some sort of packet inspection which is
taking some time to complete but doesn't put much load on it.

It's odd that the behavior changes later in the day, though.

 

From: gswe...@acts360.com [mailto:gswe...@acts360.com] 
Sent: Tuesday, March 15, 2011 4:09 PM
To: NT System Admin Issues
Subject: Seriously Wierd Issue

 

School of about 110 workstations.

 

They have a Watchguard firewall doing no proxy's, connection limiting
etc.

We had an IPRISM in the picture, pulled it out for testing

Verified all duplex speed settings.

One main HP 2848 switch at the core, all other switches connected via
Fiber are unmanaged.

Had Brighthouse rerun the cable and replace the cable modem.

 

I am able to connect to their test site and get 50meg down / 5 meg up
consistently.

 

Here is where it gets strange.  During the day, it takes 10 secs for
every website to pull up, DNS resolves immediately... and during this
wait you can ping anything internally/externally without any issue.

 

Once the page pulls up you are fine, any speedtest site for example,
will run and zing...it full speed.

Internally this is not an issue, any website, program , application runs
fine.  No speed issues.

 

After 4 or 5 pm...this goes away completely.  No issues resolving sites,
pages display instantly or within a sec or so..

 

Looking at the firewall during this time, there is virtually no traffic
on the pipe, low number of connections, under 100 usually passing
through the firewall.  But again, once I get to a speedtest I can
download  full speed..

Switch is sitting at 7 or 8 % CPU utilization.

 

Any idea where to look, what to look for, or what could cause such a
HUGE drop in performance for web, ftp, etc..  It has to be something on
the network or a workstation, but I cannot figure out for the life of me
what.  I can spin up wireshark and dump the monitoring port to it, but I
wouldn't know what to look for causing this.

 

Greg Sweers

CEO

ACTS360.com <http://www.acts360.com/> 

P.O. Box 1193

Brandon, FL  33509

813-657-0849 Office

813-758-6850 Cell

813-341-1270 Fax

 

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