Any help here would be appreciated. I'm trying to avoid another engineer
having to format and reinstall. I've googled and kb's until I've no other
ideas...

When launching Word or Outlook (both 2010 - fresh install,
albeit likely done via Easy Transfer), the user gets, "Word (or Outlook)
could not create the work file. Check the temp environment."

In IE (Presently IE8, but had the same issue before removing IE9), the
"current location" is listed as %USERPROFILE%\AppData\Local\Temp\Temporary
Internet Files\, yet when you click on "View Files" it opens the folder
defined by this registry key:

HKCU\Software\Microsoft\windows\CurrentVersion\Explorer\User Shell Folders :
Cache

I can change the setting in IE, reboot, and all is well. I've also tried
this: http://support.microsoft.com/kb/2027053

If I reboot again, the problem recurs.

I've also tried this on another user profile on the machine, and gotten the
same results. It works the first time, but then changes after a reboot.

I'm at my wits end.

Thoughts?

-- 
Jonathan, A+, MCSA, MCSE

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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