Also, check your policy to be sure it is not restricted so the user does not 
get the policy (ip, name, etc).  
 
The Citrix server may print, but the printer needs to be available in the 
session, or the user will  not be able to print.
 
Are you using session printing or GPO assigned-printers?
 
Tom

>>> Eric Wittenberg <eric.wittenb...@gmail.com> 5/24/2011 6:21 PM >>>
What is the user getting that you are not expecting?

Eric Wittenberg

On Tue, May 24, 2011 at 11:28 AM, Shawn Everett <sh...@tandac.com> wrote:


Hi Guys,

Is there anyone who can provide me with some help troubleshooting a Citrix
printing policy?

The user has what seems to be a correctly filtered printing policy.

The correct drivers are installed as the Citrix server can print to the
affected printers.

Strangely the user is just not getting the printing policy I expect him to
have.

I'm at something of a loss. It did work and then magically stopped. Any
help would be appreciated.

Shawn


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