But buying from them can be painful. On Wed, Jun 8, 2011 at 3:54 PM, Sean Martin <seanmarti...@gmail.com> wrote:
> This has always been the problem with Symantec's acquisition methodology. > Buy the IP, drop the talent that created and supported that IP, and then > over-burden their existing support infrastructure. Compare that with > companies like Dell that recognize the true value behind the products worth > acquiring are the people. I know I probably sound like a Dell fanboi, but > I've seen the positive effects from the latest acquisitions like EQL, > Compellent, Ocarina, Exanet, etc. because they've retained the core > personnel responsible for the product's success in the first place. > > - Sean > > On Jun 8, 2011, at 11:46 AM, Jon Harris <jk.har...@gmail.com> wrote: > > True but in this case PGP used to have good support until Symantec > purchased them. The they did the flushing. Pity! Now who do we do > business with? > > Jon > > On Wed, Jun 8, 2011 at 3:43 PM, John Cook <john.c...@pfsf.org> wrote: > >> I thought their support was the thing that you flushed..... >> John W. Cook >> Systems Administrator >> Partnership for Strong Families >> >> ------------------------------ >> *From*: Jon Harris <jk.har...@gmail.com> >> *To*: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com> >> *Sent*: Wed Jun 08 15:28:42 2011 >> *Subject*: Re: Thank you Symantec for ruining PGP support >> >> After RSA got done flushing a lot of peoples security down the drain you >> expect Symantec to not flush their Tech Support again? >> >> Jon >> >> On Wed, Jun 8, 2011 at 3:25 PM, David Lum <david....@nwea.org> wrote: >> >>> Used to be straightforward getting to technical support, now it bites >>> a$$. Thank you, Symantec. >>> >>> *David Lum* >>> Systems Engineer // NWEATM >>> Office 503.548.5229 //* *Mobile 503.267.9764 >>> >>> >>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>> >>> --- >>> To manage subscriptions click here: >>> http://lyris.sunbelt-software.com/read/my_forums/ >>> or send an email to listmana...@lyris.sunbeltsoftware.com >>> with the body: unsubscribe ntsysadmin >>> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe ntsysadmin >> >> ------------------------------ >> CONFIDENTIALITY STATEMENT: The information transmitted, or contained or >> attached to or with this Notice is intended only for the person or entity to >> which it is addressed and may contain Protected Health Information (PHI), >> confidential and/or privileged material. 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