But buying from them can be painful.

On Wed, Jun 8, 2011 at 3:54 PM, Sean Martin <seanmarti...@gmail.com> wrote:

> This has always been the problem with Symantec's acquisition methodology.
> Buy the IP, drop the talent that created and supported that IP, and then
> over-burden their existing support infrastructure. Compare that with
> companies like Dell that recognize the true value behind the products worth
> acquiring are the people. I know I probably sound like a Dell fanboi, but
> I've seen the positive effects from the latest acquisitions like EQL,
> Compellent, Ocarina, Exanet, etc. because they've retained the core
> personnel responsible for the product's success in the first place.
>
> - Sean
>
> On Jun 8, 2011, at 11:46 AM, Jon Harris <jk.har...@gmail.com> wrote:
>
> True but in this case PGP used to have good support until Symantec
> purchased them.  The they did the flushing.  Pity!  Now who do we do
> business with?
>
> Jon
>
> On Wed, Jun 8, 2011 at 3:43 PM, John Cook <john.c...@pfsf.org> wrote:
>
>>  I thought their support was the thing that you flushed.....
>> John W. Cook
>> Systems Administrator
>> Partnership for Strong Families
>>
>>  ------------------------------
>> *From*: Jon Harris <jk.har...@gmail.com>
>> *To*: NT System Admin Issues <ntsysadmin@lyris.sunbelt-software.com>
>> *Sent*: Wed Jun 08 15:28:42 2011
>> *Subject*: Re: Thank you Symantec for ruining PGP support
>>
>>  After RSA got done flushing a lot of peoples security down the drain you
>> expect Symantec to not flush their Tech Support again?
>>
>> Jon
>>
>>  On Wed, Jun 8, 2011 at 3:25 PM, David Lum <david....@nwea.org> wrote:
>>
>>>  Used to be straightforward getting to technical support, now it bites
>>> a$$. Thank you, Symantec.
>>>
>>> *David Lum*
>>> Systems Engineer // NWEATM
>>> Office 503.548.5229 //* *Mobile 503.267.9764
>>>
>>>
>>>
>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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